On arrival the hotel from the outside needed alot of work.
Asked for 7 rooms with single beds, but given 7 rooms with double beds and they were unable to swap which was, untill I went into the room they gave me. Both windows broken, the room was the size of a match box! Asked if I could move rooms, but all rooms were pretty much the same size, I was really unhappy.
Bathroom was really old fashioned with yellow stains througout the room. The shower was also very poor.
Staff during the day were really friendly however the night staff I found to be very rude towards our group.
Best part of the hotel was the location.
- Official Description (provided by the hotel):
- The Heathlands Hotel is set in beautiful landscaped gardens in the quaint seaside town of Bournemouth. The hotel is situated in an ideal location in the town centre with seven miles of blue flag sandy beaches just minutes away. ... more less
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