I feel there is a lot avaliable in hotel which if used could make it better so much ground floor space. I was there on quieter night so maybe unlucky. Anyways there were a few things which could have been better m I went out and returned at 10 had to wait a while before being let in even tho I could see somone sat in reception. I then asked if could get a drink from bar. Was told no its closed or wait til the night porter starts who was apparently getting changed. In morning I came for breakfast. Was told I wasn't on the list by waiter. I did book late so maybe reception forgot to add me mentioned this but ot was quiet an issue for him. Throughout my breakfast all I could hear was him complaining about me being there and not knowing about it and stresding he was busy and complaining he's alone to I can only guess being the owners sat at breakfast. Side note there was only 8 in the restaurant at the time.
So much needs improving and staff needed better attitudes
- Official Description (provided by the hotel):
- We would like to offer you a warm welcome to Hinton Firs Hotel, set in tranquil gardens on Bournemouth's prestigious East Cliff, just a few minutes' walk from the sea. Our traditional three star hotel is family owned, which means that we create an ideal atmosphere to ensure that your stay is a real home from home. We take pride in offering a truly personal service, and firmly believe that our hospitality is unrivaled. With beautiful beaches a stone's throw away, two theatres on the doorstep, as well as excellent shopping and many leisure activities, Hinton Firs Hotel is the perfect place to explore, be entertained or just unwind. ... more less
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- Also Known As:
- Hinton Firs Bournemouth
- Hinton Firs Hotel Bournemouth
- Hotel Hinton Firs