We arrived here via a coach holiday and waited for someone to meet and greet us. Finally the driver went it to see what was happening. He came back and said the only person there was on reception and for us to go pick up our keys. There was a room with tea and coffee if you wanted a drink. We thought this is a good start and went to our room. This was room 31 and had tons of room including a 6 foot bed.Get this room if you go because it was the best part of the holiday. One or two asked for a change as their rooms were too small. Still nobody was in charge and the receptionist made the changes.The food was pretty good but the service was abysmal. The staff were all over the place and sometimes forgot you had ordered. It took an hour and a half at least to get served. The hotel was quite nice with swimming pools and gardens but is a long long way into Bournemouth. We took taxis there and back which cost £5.20. If you wait long enough you can get a bus using your bus pass.All in all we had a good time but even when we left nobody came out to say farewell which is usual on a coach trip so we still did not see anybody who was in charge during the whole five days..We wont be going back again .
- Official Description (provided by the hotel):
- We would like to offer you a warm welcome to Hinton Firs Hotel, set in tranquil gardens on Bournemouth's prestigious East Cliff, just a few minutes' walk from the sea. Our traditional three star hotel is family owned, which means that we create an ideal atmosphere to ensure that your stay is a real home from home. We take pride in offering a truly personal service, and firmly believe that our hospitality is unrivaled. With beautiful beaches a stone's throw away, two theatres on the doorstep, as well as excellent shopping and many leisure activities, Hinton Firs Hotel is the perfect place to explore, be entertained or just unwind. ... more less
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- Also Known As:
- Hinton Firs Bournemouth
- Hinton Firs Hotel Bournemouth
- Hotel Hinton Firs