Having looked at the Trip Advisor reviews for hotels in Bournemouth, we opted for The Cumberland because we were impressed by the sheer number of (largely positive) reviews compared to others and the enthusiasm of the owner in responding to comments. We were not disappointed.
For a 3-star hotel (and it should be stressed it is not 4 or 5-star), it is simply excellent - although I should stress that we did play safe and took a high-end priced room with a sea-view on the top floor corner (Room 413 - recommended subject to only one comment below).
Overall, the hotel has been very imaginatively restored and updated. The modern Art Deco style throughout the lobby, bar lounge and restaurant areas is very attractive. Our room was fine: well-furnished (yes, there was a hair-dryer), updated, spotlessly clean, comfortable bed and great view and balcony. The bathroom was large; but like the upper levels of many older hotels, the water pressure was weak. We ended up running baths rather than trying to manage the trickle from the shower. The management might consider that an electric shower could be more profitable than the water charges that follow from too many baths - but it didn't really detract from our experience. Because everything else was great.
From the welcome on arrival at reception (having parked our car almost just outside the front door), to table service in the excellent Ventana Brasserie, to our departure, the service and overall friendliness could not be faulted. The food - breakfasts and the two dinners we took in the Ventana - was first-class. Although there were wedding receptions taking place while we were there, we were not disturbed by them at all. We did not use the swimming pool because we didn't have time on the one great sunny day during our 3-night stay: but it certainly looked appealing. And the Cumberland has a lovely location on top of the cliffs - just a few minutes from the city centre.
So we have no hesitation in adding our recommendation - and we will return.
- Official Description (provided by the hotel):
- Large Modern Resort style seafront 4 star hotel with 0ver 100 rooms, many rooms with ocean view and balcony or terrace. Two restaurants including Two AA Red rosette award winning Ventana Brasserie, Stylish and trendy Bar and Miami style lido deck with heated outdoor pool( May-Sept), summer BB!Q's and Chill Beds. The Art Deco style resort was Awarded Best large hotel 2009 in the Bournemouth Tourism Awards, is Bournemouth and Dorset's highest AA rated 3 star hotel at 88% in 2013 and also won several national excellence awards in 2011. Rooms are good quality 3 star rooms whilst service is exceptional with stunning public facilties. The Cumberland also has the facilty of an indoor leisure Sauna/Pool complex with squash courts and small gym ( bookable) at Suncliff right next door. Parking is 55 spaces free on a first come first served basis with on street parking in front. ... more less
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- Also Known As:
- Cumberland Bournemouth
- Cumberland Hotel Bournemouth