Overall a good experience.
Pros : Excellent Service , Awesome Location, Very Clean Bathroom, Nice décor in the Lounge.
Cons : Inadequate parking space, Small rooms, Very small lift
The stay was overall good. The service of the staff is excellent. Since I kept a "Do not Disturb" tag for the whole day, the room service kept a full set of replacement towels in front of the door. Having stayed in N number of hotels around the globe this was something of a surprise for me and a first time experience. The bathrooms are very clean. The location is perfect with a short walk from the beach.
The parking space on the weekends is a problem, though we were given option to park in the nearest Cliffside and Seacliff hotels it was still a very bad experience. Its more like we have to wait in the road and quickly enter when a car comes out of the hotel. We had to spend literally 20-30 minutes both times we took our car out. We even had to park our car outside in the road and come back later to get a parking space. The rooms are pretty small and needs some re designing. For the amount this was the smallest room I have ever got. Also there was some noise from upstairs and near by rooms. The lift is too small and three persons can squeeze in if there is no luggage.
Having said that we forget all the problems due to a very good service both in reception as well as in the restaurant area.
- Official Description (provided by the hotel):
- Large Modern Resort style seafront 4 star hotel with 0ver 100 rooms, many rooms with ocean view and balcony or terrace. Two restaurants including Two AA Red rosette award winning Ventana Brasserie, Stylish and trendy Bar and Miami style lido deck with heated outdoor pool( May-Sept), summer BB!Q's and Chill Beds. The Art Deco style resort was Awarded Best large hotel 2009 in the Bournemouth Tourism Awards, is Bournemouth and Dorset's highest AA rated 3 star hotel at 88% in 2013 and also won several national excellence awards in 2011. Rooms are good quality 3 star rooms whilst service is exceptional with stunning public facilties. The Cumberland also has the facilty of an indoor leisure Sauna/Pool complex with squash courts and small gym ( bookable) at Suncliff right next door. Parking is 55 spaces free on a first come first served basis with on street parking in front. ... more less
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- Also Known As:
- Cumberland Bournemouth
- Cumberland Hotel Bournemouth