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The Cumberland Hotel
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Reviews (3,743)
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1,937
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378
139
83
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2,131 - 2,136 of 3,743 reviews
Reviewed 1 April 2014

We had a room with a balcony overlooking the sea which was clean, big and very comfortable.
The staff are very friendly and polite. The breakfast was excellent with a large selection to eat. We would like to go back again.

  • Stayed: March 2014, travelled with family
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Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeanNell, Operations Manager at The Cumberland Hotel, responded to this reviewResponded 7 April 2014

Dear Paul D,

Thank you for your review. Great feedback regarding your stay with us. We are pleased it was enjoyable.

We look forward welcoming you back soon again. For the latest offers please visit your website direct or call the hotel reservations team direct on 01202-298350.

Best Regards,
Sean Nell

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2014

My husband and I stayed here for one night using a Travelzoo deal. It included a three course meal and bed and breakfast.
Our room was fairly compact, but perfectly adequate for one night. Plenty of hanging space and drawers, but only one bed side light.
Our dinner was very good, and all the Staff were very pleasant.
We only had a continental breakfast, but if wished you helped yourselves to cooked items.
For the price we paid, we were very happy with our stay.

Room Tip: If you stay for several nights, a sea view would be prefable.
  • Stayed: March 2014, travelled as a couple
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Thank Jenny F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeanNell, Operations Manager at The Cumberland Hotel, responded to this reviewResponded 7 April 2014

Dear Jenny F,

Thank you for your review. Great feedback, we are pleased that your stay was enjoyable.

We hope to welcome you back soon again. For the latest offers please visit our webisite direct or call our reservations team direct on 01202-298350.

Best Regards,
Sean Nell

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

Didn't get off to a good start when we were told we would have a room in the sister hotel. However, when we stressed that we wanted to stay there a room was found for us. The change was made because we had requested a sea view and as it wasn't available they were trying to accommodate us. Receptionist was very helpful and courteous. The main part of the hotel is very clean and very Art Deco in style,with amazing detail, it felt as if we were on a movie set. You have to see it! Very elegant. Service was excellent. Our room was clean and well equipped but not so themed but no complaints.

Probably the only negative would be that it only has 1 very small lift, which could be a problem at check out time.

Breakfast was plentiful, buffet served but plenty of choice and regularly replenished.

Add all the pluses to the fact it has a prime sea front location with amazing views and walking distance to town and this is a hotel not to be missed. Would we return, we definitely will!

Room Tip: Ask for a sea view
  • Stayed: March 2014, travelled as a couple
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Thank Meerulover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeanNell, Operations Manager at The Cumberland Hotel, responded to this reviewResponded 7 April 2014

Dear Meerulover,

Thank you for your review. Great feedback regarding your stay.

We hope to welcome you back soon again, and please be sure to book a longer stay. Please visit our website for the latest offers or call our central reservations team on 01202-298350.

Best Regards,
Sean Nell

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

We received a great welcome on arrival which continued throughout our whole stay in every aspect. The room was very clean although a little small but excellent value for the price. The food was first class in in taste & presentation & the staff efficient & friendly. we enjoyed the swimming pool which was clean & warm. The Art Deco was very tastefully done. I would enjoy going back to this hotel!

Room Tip: Would recommend front rooms or higher floors at the back.
  • Stayed: March 2014, travelled as a couple
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Thank Patricia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeanNell, Operations Manager at The Cumberland Hotel, responded to this reviewResponded 7 April 2014

Dear Patricia S,

Thank you for your review. Lovely to read such good feedback, and pleasing to hear your stay was enjoyable.

We look forward to welcoming you back soon.

Best Regards,
Sean Nell

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

We went to this hotel on a travel zoo voucher....but would definitely go back without a voucher.
The staff were really friendly from the start, as when we tried to park and it was full, one of the staff came up to us and informed us that we could park in either of the next two hotels up, as they were all affiliated with each other. Reception staff were really friendly and checking in was a really easy process.
Our room was really nice, I had upgraded to a sea view room and it was lovely, well worth it.
Dinner was really surprisingly good, it was a set menu, as we were on a deal. My partner is a little choosy with his food, but, there were choices that would suit anyone and the food was delicious, I thoroughly recommend the sea bass!
Breakfast was also good, standard full English, but all well cooked, there were also other choices, kippers, eggs Benedict, but you had to pay extra for these.
We will definitely return here.

Room Tip: Always go for a sea view
  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Mandy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeanNell, Operations Manager at The Cumberland Hotel, responded to this reviewResponded 7 April 2014

Dear Mandy V,

Thank you for your review. Lovely feedback regarding your experience.

We look forward to welcoming you back soon. For the latest offers, please visit our website or call our reservations team on 01202-298350..

Best Regards,
Sean Nell

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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