After booking a good deal from internet when we arrived they had no record of it, but the staff dealt with this very professionally and politely, asking us to wait a short while whilst they sorted things out. After a 10 min wait they told us that they had upgraded us to a sea view room. On arriving at the room it was beautiful,I would like to thank them for not fitting us into one of the small rooms that are normally left. Can I say all the staff at this hotel are extremely friendly, efficient and all seem to enjoy their jobs, working together as a team, nothing is too much trouble for them, which in this day and age is very unusal. We ate in the restaurent last night and despite them having a function on in the other room our food was lovely and served without waiting.
The ambience in this hotel is lovely, it is decorated in an art neauvou style with a lot of thought going into the accessories and colour schemes very well appointed hotel.
Hopefully going there again in the very near future.
- Official Description (provided by the hotel):
- Large Modern Resort style seafront 4 star hotel with 0ver 100 rooms, many rooms with ocean view and balcony or terrace. Two restaurants including Two AA Red rosette award winning Ventana Brasserie, Stylish and trendy Bar and Miami style lido deck with heated outdoor pool( May-Sept), summer BB!Q's and Chill Beds. The Art Deco style resort was Awarded Best large hotel 2009 in the Bournemouth Tourism Awards, is Bournemouth and Dorset's highest AA rated 3 star hotel at 88% in 2013 and also won several national excellence awards in 2011. Rooms are good quality 3 star rooms whilst service is exceptional with stunning public facilties. The Cumberland also has the facilty of an indoor leisure Sauna/Pool complex with squash courts and small gym ( bookable) at Suncliff right next door. Parking is 55 spaces free on a first come first served basis with on street parking in front. ... more less
- Reservation Options:
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- Also Known As:
- Cumberland Bournemouth
- Cumberland Hotel Bournemouth