First of all I would like to say, I am so glad that I did not take heed of a lot of the reviews that had been left on Trip Advisor and other review sites. Had I done so I may have missed out on a great hotel.
When you take into account that this hotel is only a 3 star, I can't really imagine what you need extra to make it a 4 star hotel.
I booked the Bridal Suite specifically as it was our 4th Wedding Anniversary so I knew roughly the room we would get from the pictures on the website. The Room was even better than the pictures and was really reasonable compared to a lot of other so called 4 star hotels where you would only get a normal double room and only half of the facilities available at the Queens.
When we arrived the staff were efficient and welcoming and directed us to our room via a Lift (we were on the fourth floor). The Lift has been described previously as old and ricketty which is I suppose is the case but then I know the cost to replace lifts is astronomical and a good serviced lift can go on for years. We certainly had no problems with it and used it every time.
We used the Health Club pretty much straight away and found it to be really nice and being in the basement of the hotel gave it a really cool and fresh feel. We used the pool a couple of times during our stay and found it to be nice, just the right temperature. The jacuzzi was also really good and the sauna too. The Steam room was the best I have ever been in. The changing rooms were fine and ok the whole health club could do with a lick of paint here or there but I don't really want to spend my whole weekend spotting every flake or crack in the finish. Previous reviews have said there was nowhere to sit round the pool. I can confirm that this was rubbish. There is in fact good seating and plenty of room. Also someone mentioned the changing rooms to be smelly etc only 4 days before I went.. Although everybody is entitled to their own opinion, There was absolutely no evidence of this four days after.
My wife had a Mini Indulgence package in the Beauty Salon "Forever Gourgeous" this consisted of a Facial, Back Neck & Shoulder Massage and a Manicure. My wife is a trained beauty therapist and she really enjoyed the treatments. A lot of the time when she uses high street Salons, she finds she is picking up on failings within the treatments. She found no fault with the girls at "Forever Gorgeous". She had a really nice relaxing time.
Although we didn't use the restaurant during the evening we did contemplate the menu which actually looked fantastic and fairly reasonable. We did use the Dining Room for breakfast, however. The Dining room was massive and looks really posh and opulent. The Breakfast was buffet style and you could help yourself to what you wanted. The food was excellent.
The only other thing we used in the hotel was the bar. The Lounge is really nice and there was lots of room. The bar is well stocked and open most of the time. They also have a good daytime menu for snacks.
The reason I have been so indepth with this review is that I felt impelled to put things right with regards to previous reviews that have been negative. You almost always hear bad reviews in detail. But rarely do people bother to mention good service when it has been delivered. I work in the customer service industry and I can honestly say that the owners and staff at the Queens are doing everythng right as far as I can see.
Thankyou very much for a wonderful weekend.
- Official Description (provided by the hotel):
- This superb privately owned AA 3 Star Bournemouth hotel boasts 109 en-suite rooms and deluxe suites. It is ideally situated in the heart of Bournemouth's East Cliff, only a short walk from the busy town centre where you can find the Bournemouth International Centre (BIC), the Pavilion Theatre, family friendly pubs and restaurants that cater for all tastes. We are a few minutes walk away from Bournemouth's Blue Flag award winning, golden, sandy beaches and Bournemouth Pier. ... more less
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- Also Known As:
- Queens Hotel Bournemouth