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“Terrible service”

Tiien Thai Restaurant
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Ranked #52 of 759 Restaurants in Bournemouth
Certificate of Excellence
Cuisines: Thai
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Business meetings, Romantic
Dining options: After-hours, Lunch, Dinner, Breakfast, Delivery, Reservations, Takeout
Description: At Tiien, we are proud to create exceptional food that is carefully prepared and beautifully presented. Here you will experience joy and harmony in a serene yet contemporary environment where the most exciting Thai food will be served.
Droitwich, United Kingdom
Level 4 Contributor
23 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Terrible service”
Reviewed 4 August 2014

We arrive early at the restaurant and as our table was not ready we were asked if we'd like to have drinks at the bar area. As it was getting late we asked when our table would be ready and the Manager said they didn't realise we had arrived! We waited twenty minutes without even a menu which we had to ask for. Then exited the food arrived but it was not our food so another twenty minute wait. We had to ask Manager again where our food was and we got it straight away with an apology. Food was great though so no complaints there but I saw many people around us having problems. Then were given a hand wipe so I had to tell the waitress I thought we had dessert with set menu, another apology. Saw the ice-cream being scraped out of the tub in the kitchen! Two and a half hours later we managed to get out! Needs so much staff training very disappointing.

Visited August 2014
1 Thank Caroline H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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862 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Basingstoke, United Kingdom
Level 4 Contributor
41 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Delicious Thai Food”
Reviewed 3 August 2014 via mobile

This is a great restaurant, lovely atmosphere with good service. We shared the mixed platter which was great although it had bbq wings which seems odd in a thai restaurant. For main we had weeping tiger steak which was cooked perfectly served with vegetables which some restaurants don't do and the sauce was separate which means you can have as much as you want in this case we had it all. The highlight of the meal was the duck in Tamarind sauce this was the best that I have ever tasted and also had vegetables. We are not local but will definitely be back!

1 Thank Hilary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
3 restaurant reviews
“Best Thai in Town”
Reviewed 31 July 2014 via mobile

Great food -
Great value - used tastecard 2-4-1
Great atmosphere
Great service - quick and friendly staff
Very happy ⭐️

Thank Craiglee1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
22 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“First Time with Thai but Not the Last”
Reviewed 28 July 2014

This is a first class restaurant with a very extensive menu. Three of my party opted for a set meal which was very generous is size and variety. The service was very efficient and polite. The ambience was very good and, if in Bournemouth again, I shall certainly be visiting this restaurant.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Thank PlainTalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
15 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Anniversary meal with friends”
Reviewed 26 July 2014 via mobile

Friends took us out to celebrate our silver anniversary.
We were well greeted by staff and service was very good. When the food arrived it was very hot and tasty.
Though disappointed with the Thai fish cakes, as they were a bit rubbery and greasy.
We would defiantly go there again.

Visited July 2014
1 Thank Sue R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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