We arrive early at the restaurant and as our table was not ready we were asked if we'd like to have drinks at the bar area. As it was getting late we asked when our table would be ready and the Manager said they didn't realise we had arrived! We waited twenty minutes without even a menu which we had to ask for. Then exited the food arrived but it was not our food so another twenty minute wait. We had to ask Manager again where our food was and we got it straight away with an apology. Food was great though so no complaints there but I saw many people around us having problems. Then were given a hand wipe so I had to tell the waitress I thought we had dessert with set menu, another apology. Saw the ice-cream being scraped out of the tub in the kitchen! Two and a half hours later we managed to get out! Needs so much staff training very disappointing.
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