With parents that live in Bournemouth and are happy to look after our kids for one night, our annual wedding anniversary celebrations are now focussed on picking a top hotel close to Bournemouth. Last two years we've stayed at Chewton Glen (special anniversary!) and The Haven on Sandbanks, so the Norfolk Royale had a lot to live up to - and didn't disappoint. Right from the first phone call to the time we left, we received service that consistently went the extra mile - and really made our stay a treat.
On phoning to book, I was offered the honeymoon suite when I mentioned it was our anniversary - and would recommend anyone to try to trade up to that suite (room 220). Contemporary furnished, huge sunken jacuzzi bath, massive bed and walk-in wardrobe.
Half price champagne (on Fridays), tasty menu at Dinner - service was great - with our petit fours plate having "Happy Anniversary" in chocolate piping around the edge. All the staff were friendly and couldn't do enough to help - for instance I asked James on reception if we could have some more milk cartons for the room. Housekeeping was closed so James went to the kitchen, got a jug, filled with milk, and took it up to our room and put into the mini bar for us (with some extra biscuits too!)
After a morning swim in a deserted pool, breakfast was freshly cooked to order and even better than dinner. We asked if we could extend check-out til midday - no problem said James again. Eventually, having checked-out, left the car in the car park and gone shopping in Bournemouth, we finally left the hotel at 3pm - to smiles, and "hope we'll see you again".
Only negatives - 220 doesn't have much of a view - perfect for winter trips - but maybe not summer. Pool was actually a bit hot! And lighting in the restaurant was a bit bright at dinner - how about dimming main lights & having candles on the table? Some of the hotel was being refurbished - and there are a few parts that are showing their age,
However, positives were far higher - service was fantastic - matching Chewton Glen (& so much better than The Haven), room 220 is wonderful,the hotel location great for walking easily into Bournemouth, and the room rate was awesome value. Stay here!
- Official Description (provided by the hotel):
- Bournemouth's premier AA four-star hotel, The Norfolk is Ideally positioned within a short stroll of the resort's major attractions - including its award winning gardens and golden sand Blue Flag beaches.Originally converted from two imposing Edwardian villas, The Norfolk Hotel today boasts 95 spacious and thoughtfully-equipped en suite guestrooms. The Norfolk Hotel's lounge and bar provide the ideal setting to relax and enjoy morning coffee, a new and innovative range of afternoon teas, or evening cocktails.Recently-introduced Friday Fizz events invite guests and non-residents alike to celebrate the start of the weekend with sparkling wines and Champagnes at half price between 4pm and 8pm.The lounge opens on to The Norfolk Hotel's impressive Art Deco verandah which, along with the hotel's secluded gardens alow visitors to eat, drink and be merry al fresco The gardens are also the Venue for The Norfolk Hotel's summer barbecue season which runs from May through September. From noon to 9pm, guests can lunch or dine in the summer sun or when the weather refuses to co-operate move into Echoes, the hotel's fine-sining restaurant. Guest facilites also include a glass-roofed heated indoor pool, whirlpool, steam room and sauna, while the Orchid Rooms Beauty Salon offers a wide range of beauty, holistic and clinical therapy treatments in a quiet and relaxed environment. ... more less
- Reservation Options:
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- Also Known As:
- Norfolk Hotel Bournemouth
- Hotel Norfolk Royale