My husband and I stayed for two nights in January on the ‘gold voucher offer’ (you just call and ask for it). This gave us an Executive Double Room for 2 nights with dinner, bed and breakfast at a cost of £129. Car parking was an additional £13 per day. In terms of value, on this deal, you really can’t knock it for a central Bournemouth location and, overall, a reasonable place to stay.
However, if paying more than this, you’d certainly want to be aware of some distinct pros and cons of the hotel.
Arrival – The latest sitting for dinner is 8:45pm but we couldn’t arrive until around 9:30pm. We were immediately greeted at reception by someone who offered that the kitchen was still working and they’d be happy to prepare us something to eat in the bar, e.g. a burger. Very good service.
Food – Breakfasts are delicious. They limit the amount of food sat out under the lamps so what you get is quite freshly cooked, and it’s all very tasty. For dinner the £27.50 the food on the Table d’Hote menu was pretty good value and our food was well cooked and good portions. One afternoon we had cream tea – two large scones with jam and cream – which was also delicious.
Toiletries – Molton Brown, either small bottles or large pump dispensers, depending on room type.
Room 314 (the worst) or nearby on that floor – Very loud sound of a generator or fans or similar. Would not have been able to sleep there. We asked to move and were upgraded to a Deluxe room. Why give us that room when they know it’s a problem and there are other rooms available?! The hotel definitely wasn’t full the week-end we were there.
Bed Sizes – The exec double rooms are described as having a “Queen size” bed but we’re pretty sure they’re actually a King Size. The Deluxe rooms have super-king size beds (they are either selling themselves short by calling them king size on the website or we got lucky with our Deluxe room).
Key cards for the rooms – Rarely work. We kept on not being able to access the room and had to get replacements from reception. We stayed as a group of 10 and all experienced the same issue.
Rooms – Most are looking a bit tired and in need of deep cleaning and/or refurbishment. Even where bathroom fittings look quite new, cleaning is not keeping on top of small amounts of mould around bathroom tiles / windows / etc.
Wifi – Good that it’s offered free (password from reception) but doesn’t reach many of the rooms, so was of very limited use.
- Official Description (provided by the hotel):
- Bournemouth's premier AA four-star hotel, The Norfolk is Ideally positioned within a short stroll of the resort's major attractions - including its award winning gardens and golden sand Blue Flag beaches.Originally converted from two imposing Edwardian villas, The Norfolk Hotel today boasts 95 spacious and thoughtfully-equipped en suite guestrooms. The Norfolk Hotel's lounge and bar provide the ideal setting to relax and enjoy morning coffee, a new and innovative range of afternoon teas, or evening cocktails.Recently-introduced Friday Fizz events invite guests and non-residents alike to celebrate the start of the weekend with sparkling wines and Champagnes at half price between 4pm and 8pm.The lounge opens on to The Norfolk Hotel's impressive Art Deco verandah which, along with the hotel's secluded gardens alow visitors to eat, drink and be merry al fresco The gardens are also the Venue for The Norfolk Hotel's summer barbecue season which runs from May through September. From noon to 9pm, guests can lunch or dine in the summer sun or when the weather refuses to co-operate move into Echoes, the hotel's fine-sining restaurant. Guest facilites also include a glass-roofed heated indoor pool, whirlpool, steam room and sauna, while the Orchid Rooms Beauty Salon offers a wide range of beauty, holistic and clinical therapy treatments in a quiet and relaxed environment. ... more less
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- Also Known As:
- Norfolk Hotel Bournemouth
- Hotel Norfolk Royale