Ordered a plain burger with cheese and chips. 25 mins later meal turned up but burger didn't have cheese in. Went back and said to lady about it after 20 mins of waiting finally got my cold bun with a burger and cheese inside. Most staff seemed to be out the back faffing about with the rota's leaving 2 people to man the place on a Saturday with a cheer event on a BIC which brought over 21K of people to Bournemouth that weekend. One set of Friends ordered before me and they had to wait in total 50 mins for fish and chips (as they had forgotten to do the order) another ordered jacket potato then 15 mins after ordering they came out and said they had run out of jacket potatoes so she had to wait more time for her meal. We ended up telling people in the long que not to bother and go elsewhere.
Shocking service for a cafe that is directly on Bournemouth beach. I expected better.
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