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Carrington House Hotel
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Reviews (1,306)
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1,010 - 1,015 of 1,306 reviews
Reviewed 31 October 2013

m y daughter went to this disgusting hotel in september if it was not the fact she is a young girl she would have prefered to have slept in her car all night when she got there she was shown to her room where no lights worked they managed to get a light working it was 11.pm so she could not go any where else she could not sleep all night when she woke in the morning she saw all little red things in the bed which she thinks were bugs the carpet was filthy on the floor and the bathroom and toilet disgusting maybe that why the lights were not put on she phoned me in tears the staff were rude and arrogant and said they did not speak much english I got in touch with health and safety and very conveniant by they time they went there all the beds had been thrown out and replaced do not touch this place with a BARGE POLE EVEN IF YOU GET A FREE NIGHT THERE

Room Tip: do not enter this disgusting place if you do not want to be bitten by bugs
  • Stayed: September 2013, travelled solo
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1  Thank Carol L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2013

Terrible. Horrid room which had holes in the curtains with small stairs to get to the room which I nearly fell over. Have now found a hotel that has a menu you cannot order from!!
Food : evening buffet consisted of stews with fancy names and if you are staying when a German tour party is there they throw in a few gherkins! Frozen veg. and mass catering and nobody to find you a seat or indeed nobody to help most of the time. Bar staff - where? Receptionist did not know and had to return to reception to ask again only to find no receptionist either. Was sent a new bar bill as they had charged somebody else for our drinks. They took the money from my card anyway well after the stay, is that legal?
Val S

  • Stayed: June 2013, travelled with family
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1  Thank 221ValS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2013

This hotel needs closing down ! from start to finish I could not say one nice thing regarding this Hotel and its staff, we had no lights as you walked into our room where the mirror and dressing table where , mould in the bathroom, dirty floors, musty smells and breakfast was worst than the value brands from the supermarkets, when you did have a problem they never answered the phones you had to continually have to go to reception !!! and the manager run around with and ear piece doing WHAT ????? not dealing with complaints for sure !!! I would never set foot in this place again and suggest that anyone who reads this find somewhere else !!!

Room Tip: Book somewhere else !!!
  • Stayed: October 2013, travelled with friends
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1  Thank T R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

This hotel is definitely very tired and in desperate need of a complete update. The corridors and stairwells are particularly poor; peeling wallpaper, worn carpets, no paint left on the banisters and the chairs and sofas in the bar are threadbare or worse. Our room had clean linen but the carpet had seen better days. The cobwebs on the ceiling were interesting, the TV didn't work and despite being told maintenance would sort it, no one arrived.

However...we paid £49.50 for which we received, bed, breakfast, dinner and a bottle of wine. Make all the improvements needed and you won't get that bargain price again! The dinner was a buffet style and we ate far too much and the breakfast was excellent. Would we stay again? Probably!

Room Tip: We were in room 18 which has no view (on to a roof space, very ugly) but you have no neighbours on any side. A definite positive.
  • Stayed: October 2013, travelled as a couple
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Thank Hazel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2013

I stayed at this hotel for 3 nights as part of an organised line dance weekend. Arrival was chaotic as all the key cards were on a table and everybody was trying to find theirs. We were asked to dine between 6.00 and 6.30pm as dancing was due to commence at 7.30. A big mistake. The dinner was a buffet. The queues were horrendous and the food cold. To be fair, the management did apologise and offered us free wine with our meal for the remaining 2 nights. We were also allocated staggered dining times. Our group was the last to dine and that meant that there wasn't always the choice of food that the earlier diners had. For example, the new potatoes were all gone by the time we dined and we had sauteed potatoes each night. Another guest found that her bed was wet on arrival and, as the hote was full, couldn't be moved to another room. She did get a full refund. On the bright side, breakfast was good and we had great time but I would not return to this hotel again.

Room Tip: Go for a high floor at the back of the property as there is road noise at the front.
  • Stayed: October 2013, travelled with friends
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2  Thank beachcomber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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