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Bournemouth Highcliff Marriott Hotel
Ranked #39 of 67 Hotels in Bournemouth
Reviewed 16 November 2013

Great location & very friendly service from all staff. Prices were a bit high, although Sunday breakfast was worth every penny, especially with the good weather & views. The room was clean & tidy with everything that was needed for a nights stay.

Stayed: November 2013, travelled as a couple
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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992 - 998 of 1,590 reviews

Reviewed 16 November 2013

We spent a lovely weekend while celebrating our anniversary. The staff was very welcoming and friendly, especially Mariann from Highcliff Grill restaurant, where we had the pleasure to enjoy 2 delicious dinners and morning breakfast.
All Front Desk staff was brilliant, especially the girl who checked us in and offered us a amazing sea view room. We also received an amazing welcome gift in the room from Guest Relations (Teresa Murray), we really enjoyed the bottle of wine, chocolates and fruit platter.
I have to send a personal thank you note to the Engineer who saved my life... literally...as I was so "lucky" to drop my passport in the gap between the elevator and the floor... he managed to fish it out for me! Thank you one more time!
The only minus of the Hotel is the old and used furniture (new mattress would be nice), especially old carpets, cracked ceiling in the room and dirty shower and minibar. The hotel needs some refurbishment.

Room Tip: Sea view rooms are perfect for couples... you wake up in the morning and all you see is sunshine (if...
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  • Stayed: November 2013, travelled as a couple
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1  Thank Migotka88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2013

We stayed here recently. The hotel has a magnificent position overlooking the sea and the staff were very attentive. Unfortunately we could not get a room with a sea view and were kindly given a larger suite but towards the rear of the hotel. The room was fine but above, I guess in a similar suite, was a family with children who ran up and down from early morning and were still running late at night. The hotel staff did try to get them to calm down but without much success.
I suspect the hotel is excellent if you are in one of the rooms at the front but from the back of the hotel to the reception / breakfast involved a maze like route along corridors, through fire doors and up and down stairs. Finding our way back to the room was even more difficult and a tour guide would have come in useful!

Room Tip: get one at the front of the hotel
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  • Stayed: October 2013, travelled as a couple
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1  Thank Eric D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2013

From the moment we arrived we felt most welcome. Our room had a wonderful sea view. The room was a little dusty but otherwise nice and clean. My only complaint would be that at breakfast it got very congested around the self service area, and that is not really a complaint that deserves mentioning but it is the only negative I can think of. Well done Marriott and all your staff.

Room Tip: Go for a sea view on a high floor to get the best views. we were opposite the lift but did not hear...
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  • Stayed: October 2013, travelled as a couple
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Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

This is a nice Hotel in a nice location. The room was small but had a nice seaview. It was very clean and nice bed. We had breakfast delivered to the room in the morning and it was excellent and on time. The portion size of the cooked breakfast was hugh and was a 10/10

We had dinner in the restaurant and we went for the set menu which was good but not excellent.
We could not park our car in the hotel car park as it was very small but did get a space out on the road.

Drinks at the bar are on the high side.

  • Stayed: September 2013, travelled as a couple
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Thank 123taz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013

We rang the Highcliff Marriott after viewing an apartment we had booked and found smelly and inappropriate. They had a vacancy and gave us a price including parking and breakfast as requested. It is definitely a luxury hotel, ice delivered to the room, great room service food, and a brilliant unrelated thai restaurant downstairs. No problems extending our stay and even though the hotel was full the concierge found parking when required. Nothing was too hard for the staff.

  • Stayed: October 2013, travelled as a couple
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3  Thank Philip D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

Stayed for one night. Had to wait 15mins for a car parking space to become free as the car park was very busy (no other hotel parking around). Room was very disappointing, children’s biro scrawl all on the walls and some of the fixtures and fittings were falling off (handles etc.). Food was good but staff did not know the menu. Breakfast staff were too busy talking to tend the tables and seat guests. We were shown to a table and forgotten, no options for tea or coffee. Despite this the breakfast buffet food was good. We had to wait a while to check in due to a queue and front desk did not apologies for the wait. Concierge on the other hand were marvellous. Having stayed in a lot of hotels both in the UK and abroad this is not what you expect from a Marriot especially compared to one overseas. It’s simple things that are needed such as TLC to the rooms and polite and helpful staff. The hotel is certainly not 4* luxury..

Room Tip: Avoid the rooms next to the lift.
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  • Stayed: October 2013, travelled as a couple
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2  Thank Mikey085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bournemouth Highcliff Marriott Hotel

Address: 105 St. Michaels Road, Bournemouth BH2 5DU, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Bournemouth
#14 Luxury Hotel in Bournemouth
#16 Business Hotel in Bournemouth
#17 Family Hotel in Bournemouth
#21 Romantic Hotel in Bournemouth
Price Range: £70 - £170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bournemouth Highcliff Marriott Hotel 4*
Number of rooms: 160
Official Description (provided by the hotel):
Sweeping sea views, an exquisitely detailed lobby and outstanding staff welcome you to the Bournemouth Highcliff Marriott Hotel. Located adjacent to from the Bournemouth International Centre on the Dorset coastline, we offer a setting that both business and leisure travellers will appreciate. Richly appointed guest rooms offer supreme comfort and secure high-speed Internet. In summer, the sun terrace and outdoor pool provide the perfect retreat. Wifi is available free of charge in the lobby, lounge and bar to all hotel guests. ... more   less 
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Also Known As:
Marriott Bournemouth
Bournemouth Marriott

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