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Reviews (1,615)
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31 - 36 of 1,615 reviews
Reviewed 3 weeks ago via mobile

Staff were very friendly and we receiced a warm welcome on arrival. Room was a good size and clean. Kids loved the pool which was spotless. My only gripe is poor water pressure in bath and shower.
We ate in the restaurant and the food was surprisingly good.

Stayed: June 2018, travelled with family
Thank Dmalde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rivman2017, Business Manager at Riviera Hotel & Holiday Apartments, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to leave us a review. I am thrilled to hear that you and your family were able to enjoy our facilities. Thank you for the feedback about your bathroom, we will take a look into this to see if there is anything we can do to increase the water pressure.

See you again!

A

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Reviewed 3 weeks ago via mobile

This hotel is very dated and could do with an upgrade. Fairly basic throughout. Has lots to do though, pool, spa, pool table. Were showing football in the bar. Beautiful gardens outside and 5minutes walk from beach front. Free parking was a bonus. We only used the restaurant for breakfast. There wasnt any staff there when we arrived so seated ourselves while they were running late and still setting up. Food was hot and tasty although sausages poor quality. Hotel was clean throughout. We had a late night so jumped into bed only to notice hairs in the bed! Was too late to complain but felt dirty sleeping in there. We were upgraded to sea view which was nice but the room was so hot and the fan blew hot air around! So the sleep was broken all night. All in all was ok but not the best.

Stayed: June 2018, travelled as a couple
Thank RiaAnderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rivman2017, Business Manager at Riviera Hotel & Holiday Apartments, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to leave us such a considered review. It seems we have let you down with a couple of aspects of your stay and I am disappointed to read this. Next time you book, please do so direct and we will ensure you are well looked after - we want to make sure that you receive the service that we are so proud to offer our guests.

Best wishes

A

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Reviewed 3 weeks ago via mobile

Excellent hotel Staff always on hand to assist with any questions.Food in the restaurant of Top quality and very well presented.Thoroughly recommend this Hotel for a holiday and within walking distance of the town centre.

Stayed: June 2018, travelled as a couple
1  Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rivman2017, Business Manager at Riviera Hotel & Holiday Apartments, responded to this reviewResponded 3 weeks ago

Thank you so much for taking the time to leave us your thoughts regarding your recent stay here with us. It was a pleasure to welcome you to the hotel and we certainly hope to see you back again in the future.

Best wishes

A

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Reviewed 3 weeks ago

We stayed for Six nights and could not have been happier with the food the staff and facilities, I swam in the pool every day and had to work off the lovely Breakfast every day and to top it all the weather was great as well. We will definitely go back again.

Room Tip: They are all good
Stayed: June 2018, travelled as a couple
Thank Christine E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rivman2017, Business Manager at Riviera Hotel & Holiday Apartments, responded to this reviewResponded 3 weeks ago

Thanks, Christine! I am thrilled to hear that you enjoyed such a wonderful break here with us and were able to make the most of the facilities within the hotel. We look forward to seeing you back again soon.

All the best

A

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Reviewed 3 weeks ago

In January 2018, we decided to get married and were lucky enough to find the Riviera Hotel in Alum Chine in Bournemouth, who could accommodate us for June. We opted for one of the special wedding offers and when visiting the Hotel chose the Conservatory overlooking the chine and sea. Lauren our coordinator was amazing from the first day we met her. She kept in touch with us throughout the planning stage and made sure that all the things we wanted for our day were available, Music, Screens for Video and was there on the day from early in the morning, to make sure the room was prepared. On the day all of the staff including the Restaurant Manager looked after us al so well. The Afternoon Tea, that we had asked for went down well with all our guests. The quality of the food and quantity were of a high standard. After the Wedding Breakfast, guests were able to use the bar and friends from farther a field and ourselves were lucky enough to stay at the Hotel overnight. Our room was really lovely, it was clean and had a balcony overlooking the sea. It had so much charm and not clinical like so many modern Hotels. The breakfast was hard to beat, so much choice and we were looked after so well by staff. I would like to thank everyone at The Riviera Hotel for making our day, so special and stress free. I would also like to mention Amy from the Events team, who was also so helpful. I would 100 % recommend this Hotel as a venue for a wedding as it has such a personal touch rather than the corporate style of so many Hotels available for these functions.

Room Tip: Balcony Rooms overlooking Sea
  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Service
1  Thank david t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rivman2017, Business Manager at Riviera Hotel & Holiday Apartments, responded to this reviewResponded 3 weeks ago

Thank you so much for taking the time to leave us a review of your wedding, David. It was a pleasure for all of the team here to work with you in the build up to the event as well as on the Big Day itself. I am delighted to hear that Lauren looked after so well - we are very lucky to have her on our team! We wish you all the best for a long and happy future together and hope that you will pop in for a visit again soon.

Kindest regards

A

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