My partner and I stayed at the Russell Court hotel on Saturday 21st April and will not return! Check in was fine although we found it strange they require photo id and wanted a photocopy of this along with our bank card!
On arriving at our room we were DISGUSTED by the carpet it was covered in black stains, so many that my partner did not want me to stand on it bare foot (we are not snobbish in any way normally) the bathroom tiles were covered in filth, the tv did not work and the bed was very old and squeaked just sitting on it.
We know the hotel is only a 2 star and we did get a good deal but we would never stay again and would never recommend the hotel, I wish I had now taken pictures of the carpet in our room to post on here!
This hotel should not be open to business it needs a serious face lift judging by our room!
Oh and we did ask for the photocopies of my bank card and driving licence back when we checked out as I did not trust them to keep this information.
Have stayed in many hotels and this is by far the worst!
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