I joined a group of family members at this hotel for an occasion in mid November 2013 and not knowing anything of the Elstead Hotel, was unsure of what to expect.
I am delighted to report that this warm pleasant hotel met and far exceeded my expectations; and I am a fussy person to please.
Set in it's own grounds in a quiet tree lined road, my front facing room (111) experienced little traffic noise even with the window open all night.
If you are not mobility impaired, it's within pleasant walking distance of the beach, coastal cliffs, town centre, pier, and the railway station. The hotel is easily located, had sufficient free car parking & a bus stops nearby.
I booked a single but was freely upgraded to a double room with a good sized en-suite bathroom with clean fresh towels and expected toiletries. The main room radiator could be controlled individually and the room window opened widely. A comfortable new double bed, crisp white sheets & pillow cases, a warm, snuggly camel coloured blanket (additional pillows and blankets were available where needed) gave me a lovely sleep experience.
The well stocked hospitality tray had tea, coffee (full & decaf:) and good quality biscuits. Room service menu was available with a minimal additional service charge.
Free WiFi throughout the hotel - land line telphone from the room - an in-built iron/ ironing board and trouser press; hairdryer etc: The room 'housekeeping care' was impeccable and anything additional you wished for could be ordered via a quick and courteous phone call to reception.
I dined each evening at the hotel and the expreince was 'silver service'. Food arrived quickly, served by professional, well trained, friendly and observant staff. I got the impression that every member of staff throuhgout the hotel cared well for their guests.
The evening menu was broad, and hot meals served hot, on hot plates. Puds were scrumptious ( lashings of additional custard was willingly brought for my yummy apple crumble). A good wine list was on offer too. The bar menu was fairly extensive; as was the buffet breakfast - fruits, juices, cerials, cakes - and hot plates for the hot food, a good selection of entries and as many refills of pots of tea & coffee (and hot chocolate at breakfast) as required.
The Hotel has a reasonable sized swimming pool, sauna, steam room and gym all included - open between 7am and 10pm, there's enough time for guests to suit themselves. A slight disappointment for me was that the steam room was temporarily out of action: but every other facility was in good order and nothing was crowded.
All in all I had an excellent stay and have been well looked after by skilled staff who care for their hotel and for their guests.
If you are looking for 4 star care at a 3 star price, this is 'the' hotel in which to base yourself for all occasions; for the coast, for the New Forest, for shopping in small market towns, for a quite romantic break or for business. From my experience, this hotel will serve you well and you can look forward to good wholsesome fresh food, careful cleanilness and friendly courteous staff who will make your stay a worth while experience.
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- Also Known As:
- Elstead Hotel Bournemouth