Cannot speak too highly of the staff and facilities for a family celebration last weekend( 24-26th January 2014).
Tha staff are so helpful and curteous, the food, (breakfast and dinner )you could not fault and the service was excellent throughout, it made a very special celebration on Saturday night wonderful for the couple and our family.
We loved the leisure club facilities swimming steam and sauna as well as the gym to burn off those calories!!!!
The Manager and Head waiter were very attentive to our needs, to make the anniversary couple have an evening to remember, all in all we keep returning to this hotel for our family reunion because it has everything that we need , it is near to the sea for a bracing walk along the prom and near to the town (should you want or need to go shopping!!) but mostly it is the warmth and the welcome from the staff and their attentiveness that makes us returning customers. A couple in our party had not been to this hotel before, and said they would return again for weekend breaks, they were so impressed. I also like to see that when a review is posted ,that the comments are taken on board and acted upon, that to me shows again that the hotel Management puts the needs of the customer first as a priority. We hope that anyone wishing to visit will not be disappointed, a lovely hotel, brilliant staff from management to maids.
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- Also Known As:
- Elstead Hotel Bournemouth