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“Last minute break”
Review of Elstead Hotel

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Elstead Hotel
Ranked #19 of 66 Hotels in Bournemouth
Certificate of Excellence
surrey
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Last minute break”
Reviewed 27 February 2014 via mobile

Stayed one night with partner. Lovely hotel with good facilities. Take full advantage of pool but it is shared with non hotel guests. I had 11yr boy with grandma walk in while getting changed?
Breakfast is faultless and my other half was very impressed!
I found the heating bit too much so slept with windows open to cool down but iam used to a Victorian house. Will recommend to anyone staying in Bournemouth.

Stayed February 2014, travelled as a couple
Helpful?
Thank cat-turtle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrahamPhillips, General Manager at Elstead Hotel, responded to this review, 21 March 2014
Dear Cat-turtle
Thank you for your review. I am sorry you were interrupted whilst getting changed in the Leisure Club and hope it didn't deter you from enjoying your stay. Regards Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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572 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (124)
Date | Rating
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English first
chessington
Level Contributor
62 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed 22 February 2014

Stayed here one night for a mini break with husband.Very welcoming staff a basic but very clean room and the best breakfast I have had in a long time.Slighty longer from the beach than previous hotels we had stayed at here, I would say a 15min walk but if your feeling lazy you could walk down. The hotel has a really fab gym and heated pool area with a sauna and steam room at £45 a night with breakfast it was really good value for money

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank floridamad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrahamPhillips, General Manager at Elstead Hotel, responded to this review, 21 March 2014
Dear Floridamad
Thank you for your Tripadvisor report and lovely compliments. In particular, I note you enjoyed the breakfast as we are proud of our large range of hot buffet. We hope to see you back at The Elstead soon. Regards Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sompting West Sussex
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 19 February 2014

We really enjoyed our stay at the Elstead, staff were so friendly and welcoming nothing was too much trouble..the waiters were 1st class. Do not judge bar meals the same as the restaurant, we ate in the bar and had chilli, it was the strangest chilli I've ever had, very very dark brown and so salty no flavour at all, but as for the restaurant the food was very good...
The rooms are cosy and very clean...the pool area and gym are very good too.
We are looking forward to return very soon.
The staff are a great asset to the Elstead, it's a big part of why we wish to return.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natalieh148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrahamPhillips, General Manager at Elstead Hotel, responded to this review, 21 March 2014
Dear Natalieh
Thank you for your review. I am delighted you enjoyed your stay and can only apologise for the chilli. Following another review, we have changed the recipe and it is now flying out the kitchen so we hope you will return and try it again. Thank you again. Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bromley, United Kingdom
1 review
Reviewed 11 February 2014

Well what can I say about this hotel..............service was first class!
Polite, friendly, caring to every needs. I booked after reading the comments on TripAdvisor, seems to be the best place to find out honest comments about hotels.
After a long wet drive down to Bournemouth, we found the hotel very easy to find, 10 min walk away from beach, easy access to train station. First impressions from outside - clean hotel, nicely lit up.
Check in was nice and simple, lady was very polite, let us know about leisure facilities etc. Room was very clean, yes I agree with some comments here , could do with duvets and fitted sheets in room etc.
We thought we make use of gym and swimming pool, this was being run by a friendly chap (I think his name was John), showed us around . Pool was perfect temperature, and very clean, nice steam room and sauna. A selection of gym equipment around the leisure club. Only comment was thought it was a bit plain on walls, pictures may help etc. Went to dinner, nice friendly staff (especially young girl, think she was polish) . Food is first class, silver served to you and the quality well, you need to try it to understand!! Would recommend, even just going for food!!
Bar is a nice size, but girl who was running it both nights was hard to find or on her mobile phone texting, lucky a young manager (may of been the Deputy Manager, we where informed he had not been there long, but you would never of know this, with his loyalty to hotel and how staff respected him ) was about, who could not do enough to help us, gave us excellent advise where to visit, served us in bar and checked with us if everything was ok in restaurant after we been served by him and his team. It was after his suggestion we used the pool, after all it was included in the cost of room!
We will visit again and its worth every penny! Well done to the manager for a great team!!

Room Tip: Visit pool for a nice relaxing swim!!
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WeLoveHolidays2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrahamPhillips, General Manager at Elstead Hotel, responded to this review, 21 March 2014
Thank you for taking the trouble of writing such a detailed review. I have noted all your comments and passed them to our team. We hope to welcome you back to the hotel in the near future.
Regards Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abingdon, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 February 2014

Cannot speak too highly of the staff and facilities for a family celebration last weekend( 24-26th January 2014).
Tha staff are so helpful and curteous, the food, (breakfast and dinner )you could not fault and the service was excellent throughout, it made a very special celebration on Saturday night wonderful for the couple and our family.
We loved the leisure club facilities swimming steam and sauna as well as the gym to burn off those calories!!!!
The Manager and Head waiter were very attentive to our needs, to make the anniversary couple have an evening to remember, all in all we keep returning to this hotel for our family reunion because it has everything that we need , it is near to the sea for a bracing walk along the prom and near to the town (should you want or need to go shopping!!) but mostly it is the warmth and the welcome from the staff and their attentiveness that makes us returning customers. A couple in our party had not been to this hotel before, and said they would return again for weekend breaks, they were so impressed. I also like to see that when a review is posted ,that the comments are taken on board and acted upon, that to me shows again that the hotel Management puts the needs of the customer first as a priority. We hope that anyone wishing to visit will not be disappointed, a lovely hotel, brilliant staff from management to maids.

Room Tip: Our elderly parents stayed in 116 disabled room, large with fantastic bathroom with easy walk in sho...
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marian1511_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hove
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 January 2014

Very pleased with the Elstead. Although the hotel is a bit dated and could do with a "makeover", it was very clean, the rooms were a good size and the staff very helpful. On site parking and a fitness suite with a small pool are good extras. We visited in Jan 2014 and got a very good price for B&B. Breakfast was good and had veggie options.

Would go there again.

Room Tip: not sure. I would think all the rooms are pretty similar. We were on the first floor west facing and...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jack_karen_Hove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes, United Kingdom
1 review
Reviewed 28 January 2014

Am writing this while still staying at the Elstead Hotel. I have been staying here for five nights a week and in total will have been here five weeks. The staff are fantastic, helpful, pleasant and really attentive. I love the fact that the manager of the hotel makes the effort to know all his guests and is always leading his team be it in the bar serving, reception or at breakfast. Barbara in the bar has been a godsend and always makes sure that I am well fed and watered. The night porter is fab nothing seems too much trouble for them. The pool and jacuzzi have been well used by me and it is great after a long day to have the freedom to pop down there and there is even a gym. Food is great and you will never go hungry. There seem to be a few of us who are staying over a longer period of time which speaks volumes for the staff and facilities. Highly recommend to anyone coming down to bournmouth be it for a weekend or longer stay. Definitely will be coming back

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Elstead Hotel

Property: Elstead Hotel
Address: 12-14 Knyveton Road | East Cliff, Bournemouth BH1 3QP, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Bournemouth
#11 Family Hotel in Bournemouth
#14 Romantic Hotel in Bournemouth
Price Range (Based on Average Rates): £
Hotel Class:3 star — Elstead Hotel 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Elstead Hotel Bournemouth

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