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“Great hotel”
Review of Elstead Hotel

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Elstead Hotel
Ranked #19 of 66 Hotels in Bournemouth
Certificate of Excellence
Cardiff
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great hotel”
Reviewed 29 March 2014

Prefect values in this lovely traditional feel hotel, good service, good food and very clean. Love the wood paneled lounge, so relaxing in there. Free Wi-Fi which is a great bonus. Nice gym and pool area. All the staff are so friendly yet professional. Thank you to Heather for looking after us so well, you're a real credit to The Elstead. One niggle is the male receptionist, lets just say I can't figure him out, not always helpful, I try to avoid him.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Billy-c01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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576 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (124)
Date | Rating
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  • English first
  • French first
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  • Any
English first
Newport, United Kingdom
Level Contributor
4 reviews
Reviewed 26 March 2014

A very welcome and relaxing stay,staff were brilliant,room large and comfortable ,after a slight mix up on arrival the receptionist made apologies and sorted out our room without fuss,the breakfast was plentiful and fresh,definately would stay again.

Room Tip: twin room very spacious
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fulwood
Level Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 26 March 2014

I paid just £35 for a one night stay, including a full breakfast, and got upgraded to a double room on arrival. Staff were very pleasant especially the woman at reception and the young lad behind the bar. Wi-Fi was free and worked all over the hotel, good working area in the large bar. Overall, a pleasant surprise.

Room Tip: Try to get a front view room as the rear view is nothing special.
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  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GerryFulwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 March 2014 via mobile

Very nice and clean hotel with very friendly and helpful staff.The weather turned wet and windy,so we spent an afternoon in the Nordic health suite.Plenty of fitness machinery and a lovely warm pool and jacuzzi.Food at reasonable prices and good breakfast.Easy walk to seafront and town centre.

Stayed March 2014, travelled as a couple
Helpful?
Thank Anne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pontypool, United Kingdom
Level Contributor
73 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 22 March 2014

Have just come back from a stay at this hotel receptionist very helpful. room was clean and lots of tea and coffee. Breakfast very good really nice food good quality. Arrived whilst a dinner dance evening was going on I was the only guest not in the event but I was looked after very well

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debbie_clarke61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrahamPhillips, General Manager at Elstead Hotel, responded to this review, 23 March 2014
Dear Debbie
Thank you for your review. I am delighted you enjoyed your stay and as we had a large number staying at the hotel who were also attending a dinner dance, I am pleased that we were able to give you that individual service which is so important when you are travelling on business.
Regards Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 March 2014

I have been working in Bournemouth for the past 3 months and initially stayed in a variety of hotels in the area until I found the Elstead. The staff are fantastic and really go the extra mile. The hotel is clean, the food is excellent and the prices are extremely reasonable. The gym is well equipped and well maintained. I would certainly recommend the hotel to other potential guests.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JamesTW2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrahamPhillips, General Manager at Elstead Hotel, responded to this review, 19 March 2014
Dear James
Thank you for posting a review on Tripadvisor and I am delighted that you are enjoying your stay at The Elstead. I see from your report that you are often away from home for long periods on business so we understand the need for that extra attention to try to make your stay feel like home from home. Thank you again. Regards Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 16 March 2014 via mobile

We have just come back from a two night stay at Elstead Hotel. We were very impressed from the outset - we had dinner in the hotel on our first night and it was very good indeed - silver service with very efficient waiters. We then went into the hotel bar which had music and was very comfortable. The breakfast is also very good.

The rooms are spotlessly clean and the bathrooms are lovely - tea and coffee making facilities in the room with biscuits. A special mention to James who worked in the bar and looked after us so well and could not do enough for us and to Malcolm for all his help.

The only downside is that the hotel is approx a 20 minute walk to the centre of town - although you can always get a No 1a bus.

Stayed March 2014, travelled with friends
Helpful?
2 Thank Rosehanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrahamPhillips, General Manager at Elstead Hotel, responded to this review, 21 March 2014
Dear Rosehanna
Thank you for your kind response. I am so pleased that you enjoyed your stay and I will pass on your comments to the members of our team that you mentioned. Regards Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Elstead Hotel

Property: Elstead Hotel
Address: 12-14 Knyveton Road | East Cliff, Bournemouth BH1 3QP, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Bournemouth
#11 Family Hotel in Bournemouth
#14 Romantic Hotel in Bournemouth
Price Range (Based on Average Rates): £
Hotel Class:3 star — Elstead Hotel 3*
Number of rooms: 50
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Also Known As:
Elstead Hotel Bournemouth

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