I booked two nights away and just wanted cheap and cheerful. B&B and got it for £30.50 per night for two....what a bargain! Did not expect much judging from the reviews. However, it has been my experience that you can pay a considerable amount of money and still have hotels that are a little shabby around the edges. It seems to be indicative of the UK tourism industry which often lacks attention to detail. Likewise the British public sometimes seem to be verging on the insane. If you pay Skoda prices you are not going to get to drive a Bentley and this applies to most services available in the UK.
The Celebrity has a recently refurbished ground floor (restaurants, bars and reception). I was on the first floor in room 123. The corridors leading to the room had scuff marks on the wall, damaged worn carpets etc but the room was fine. Very clean, generally, bedding, bathroom and towels with plenty of hot water. The room was not huge but was more than adequate for our needs.
There were several things I really liked about this hotel. Firstly the staff were excellent, not just the front of house staff but the cleaners and everyone else we came into contact were very friendly and polite/helpful. The waitress staff were exceptionally attentive both in the breakfast room and the restaurant. The food in the restaurant was good value and high end both from the point of culinary and presentation. The breakfast was very good.
I also liked the little pamphlets detailing the history of the themed rooms and the hotel as well as the story of the ghost (although I wished I had not read that on the first night). The owners also share with us their plans for the future 10 year plan and what they had achieved to date. I would like to see it in a few years time as I am sure there will be a huge difference in the hotel generally, for the moment they have it completely right, good staff, clean facilities and great breakfast..outstanding value. They have shown they are not resting on their laurels, so if they get the rooms and corridors updated it will be perfect.
Finally, having watched the trip advisor documentary where some of the saddest species of the human population were shown, I say get a life. The person that complained about this hotel on this website tells us that you could not drink the water in the bathroom, this is true, but what they omitted to tell you was that Bournemouth is a hard water area (and I know all about that coming from a hard water area). It is quite clearly explained on a notice in the bathroom that a softener treatment has been added and therefore the water should not be drunk or used for babies bottles (it can be boiled in the kettle however) AND THAT THERE ARE WATER COOLERS IN THE CORRIDOR AVAILABLE FOR FRESH UNTREATED WATER. So what was the point of their complaint?
Likewise, overheard in the restaurant, a guest asked for (and I cannot remember just what) something like ‘spuds’, the waitress asked her to repeat it and for about half a second there was some confusion. When the waitress left the room another guest said to her husband/partner ‘What do you expect when you employ Eastern Europeans’? HOW OFFENSIVE, firstly spud is slang and not the correct term, secondly the waitress spoke and understood English perfectly well, thirdly unlike our own indigenous population waitressing is seen as an honourable endeavour by other nationalities and not something you do between proper jobs . Lastly, people who complain should learn how to communicate effectively in their mother tongue before they criticise people speaking in their second or third language.
I recommend this hotel to anyone who wants good value and outstanding service and will be retuning when the weather is a little more sunnier!!!! AND NOW I KNOW I CAN GET AN EVEN BETTER DEAL DIRECTLY ON THEIR WEBSITE.
- Official Description (provided by the hotel):
- In a tree lined avenue on the East Cliff, just one road back from the sea, the Hotel Celebrity is a family owned and operated hotel that prides itself on friendly and fully trained staff dedicated to spoil you and cater for your requirements, making your stay a memorable one!!!The Head Chef and his brigade have successfully gained an outstanding reputation for providing traditional “home cooked” food. Alternatively, our vibrant Lounge-Bar, with its stylish celebrity-themed décor, is the ideal place to enjoy tasty food and drinks that uplift your spirit without emptying your pockets!!! Each morning, all guests can partake of our complimentary “all you can eat” buffet breakfast (freshly-cooked traditional Full English, fruits, cereals and plenty of coffee to set you up for the day. The Hotel’s comfortable en-suite bedrooms, with their new mattresses and 32” flat screen TVs, offer very good value for money to guests on a budget seeking 3 star accommodation. We offer free off-road parking facilities and complimentary Wi-Fi. Superb location, just a ten minute walk from the main bus/coach and railway station, Hotel Celebrity is just a short stroll from Bournemouth sandy beaches, town, Pavilion Theatre and BIC. Whether you are on your own, you’re a family, in a party, on holiday or “down for business”, you can always be sure you will have a warm welcome and a lower priced 3 star accommodation as, we believe, great value for money beats a high price!!! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Ebookers, Odigeo, Priceline, TripOnline SA, Evoline ltd, Cancelon and HRS so you can book your Hotel Celebrity reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Quality Inn Bournemouth
- Bournemouth Quality Inn