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“great week”

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The Connaught Lodge
Ranked #30 of 66 Hotels in Bournemouth
Certificate of Excellence
Reviewed 2 September 2013

We stayed at the lodge which is next door to the hotel. The room was clean and had every thing we needed,even the newspaper we ordered was delivered to our room. All meals are taken at the hotel, which means only a very,very, short walk from the lodge to the hotel , no bother at all, the weather was fab all week and breakfast was taken most mornings outside.
The staff were friendly, and very helpful, nothing was to trouble.
You still have the use of the hotel facilities,pool ect,when in the lodge.
The beech and town is walk able, which is a good thing to try and walk off some of the great breakfast that was provided.We ordered a picnic for one of the days we had watching the air show, which was fine, a nice touch to have.
The only thing i can think of on a down side the bed was a little to soft for me, but that is a personal thing
We would defiantly come again Thank-you to all the staff, you were all great

  • Stayed: August 2013, travelled as a couple
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Thank 493AmandaB493
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at The Connaught Lodge, responded to this reviewResponded 5 September 2013

Thank you too Amanda for your fabulous review - glad you had a "great week" with us and hopefully you'll do it again next year.

Best wishes

David F Miller
Managing Director

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245 - 251 of 327 reviews

Reviewed 2 September 2013

This is such a well run hotel, with excellent attention to detail. All the staff seem to know exactly what they're doing and to go out of their way to be helpful at all times. The public rooms are very smart, comfortable and spacious and it was a bonus to have breakfast outside in the attractive courtyard terrace. Food and service in the bar, lounge and at breakfast were impeccable. There's obviously a lot of work going on to upgrade the decor, though the hotel already feels smart and well cared for in most areas.

  • Stayed: August 2013, travelled on business
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Thank Simon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at The Connaught Lodge, responded to this reviewResponded 5 September 2013

Short, sweet and to the point Simon, thank you very much.

Best wishes

David F Miller
Managing Director

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Reviewed 1 September 2013

First time at this hotel after coming to Bournemouth last 5 years for the airshow.This hotel is absolutely superb we were a family party of 6 and the welcome and service we received was second to none.From the moment we arrived nothing was too much trouble the staff were friendly and extremely helpful.Nick and his team are a total credit to the hotel, breakfast was superb and we ate in the brasserie 1 night and again the service and food were brilliant.The pool and leisure facilities are great and very clean,the hotel is in very easy walking distance to the beach and town.A huge thank you to all the staff for a wonderful stay,we will almost certainly return as soon as possible.In my view this should be at least a 4 star hotel

  • Stayed: August 2013, travelled with family
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1  Thank hopsandpops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at The Connaught Lodge, responded to this reviewResponded 5 September 2013

And what a fantastic review Hopsandpops - thank you so very much. Heading towards a 4 Star rating, hopefully by the end of this year. See you again next year.

Best wishes

David F Miller
Managing Director

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Reviewed 30 August 2013

The best aspect of this hotel, apart from its central location in the town, is the pool and spa area. The steam room is nicely mosaic-tiled and has a pleasant menthol smell, the sauna room is just the right temperature, the jacuzzi is not too hot and the bubbles are long-lasting; the pool water is not too cool and (when we were there) had plenty of space for serious swimming. The staff on duty were unobtrusive but very courteous and obliging. If you don't have a £1 coin for the lockers, the girl at the desk will look after your wristwatch for you, while clothing can be taken poolside if necessary. Although the Lodge is an annex to the main hotel, there is a nice short cut across the outside dining area/garden between the two. Reception was friendly and efficient for us, and the whole ambience of the main hotel reception and dining room was relaxed and unfussy. The buffet breakfast was good, and the room we had, though on the small side, was extremely comfortable. It is only a short walk down to the beach promenade or to the town centre and BIC theatre, with plenty of places to eat and drink on the way. There may be cheaper hotels in the area, but for a short stay in Bournemouth with free access to a pool and sauna etc,the hotel has a country-house ambience which would seem to merit more than the 3-star rating it currently has.

  • Stayed: August 2013, travelled as a couple
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Thank obsSouthampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at The Connaught Lodge, responded to this reviewResponded 5 September 2013

A great big thank you OBS for your very detailed and complimentary review. We're improving all the time. The £1 for the locker is simply to ensure the key is returned at which point the £1 coin is returned. Hope to have the pleasure of your company again.

Best wishes

David F Miller
Managing Director

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Reviewed 27 August 2013

Last minute booking of a hotel for work which got me the last room in the hotel as very little availability in Bournemouth left with 1 days notice.
Arrived late at night to be charged up front - bit strange - then given my keycard to a kind of student apartment type block next door. Apparently the hotel own that too. So up i go - get a 1 man 1960's lift up to my floor and find my room.
It was alright though, clean enough, big enough bed (single person room but still had a double bed). a wee desk and good sized wardrobe, sockets, kettle n T&Coffee.
However I had the unfortunate circumstance of having the smallest bathroom in the world which when using the facilituies was a problem as I could only get in top toilet by shimmying in sideways. Also the shower temperature control was not great, very difficult to go to anything except from arctic cold to Scalding 4th degree burns.
Next morning connected onto the Wifi - and it didn't work - oh dear.
The next evening after work, went out for dinner, came back and went to the bar to read. Pleasant enough however consistently each night they closed early so you had to keep and eye out and order a last drink if you wanted one.
Nevertheless, During my whole stay i will say this - Every member of staff i came in contact with was courteous, hard working, extremely nice and went out of their way to help me or provide a great service. so I applaud everyone of them.
When i go back to Bournemouth I'll probably stay somewhere else but only because I normally stay in one of my chains where i collect points. However it shouldn't reflect as the main hotel itself and its staff were very pleasant and made my stay very good. (Plus when i said about the broadband it was fixed on my return to the hotel and never happened again!)
Finally it worked out better than my other colleague who had booked another Best western 5 minutes away that was actually a recreation of Fawlty towers.

Room Tip: Stay in the main hotel - Its much nicer!
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  • Stayed: July 2013, travelled on business
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Thank Captain_hooha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at The Connaught Lodge, responded to this reviewResponded 5 September 2013

You clearly picked the right hotel Captain and I was delighted to read that we managed to sort out the niggling issues to your satisfaction. The hotel has undergone a major refurbishment programme and the lift has also just been modernised - nothing we can do about the size I'm afraid but they do say small is beautiful!! Do try us again next year you will see even more changes which I feel sure will meet with your approval.

Best wishes and thank you for you review.

David F Miller
Managing Director

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Reviewed 22 August 2013

We stay at Connaught for two nights, everyone are nice and helpfull, the room are ok, not to big, but not to small even with the cot. The only bad point is the literie : a bit too soft for us...

The hotel is at 5 minutes from the beach, the breakfast is excellent, and the swimming pool perfect !!!! We ate not so far from the hotel at the best thai called Koh, you should go there !

  • Stayed: August 2013, travelled with family
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Thank gabdm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at The Connaught Lodge, responded to this reviewResponded 5 September 2013

Glad you enjoyed your holiday with us Gabparismtl. Thank you for your lovely review and we look forward to seeing you again next year.

Best wishes

David F Miller
Managing Director

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Reviewed 19 August 2013

We were welcomed at reception on our arrival, which was our first stay, and from that moment on we felt we were the most important guests. The rooms were sizable and clean, and nothing was too much trouble. With friendly staff, including the owner/manage who spent considerable time chatting to us, together with excellent food and service at both breakfast and dinner, we were left with no doubts no doubts that we would return there in the future. Our rating - 5 Stars in all departments.

Room Tip: Either the main hotel of the annex building next are excellent
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  • Stayed: May 2013, travelled as a couple
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Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at The Connaught Lodge, responded to this reviewResponded 20 August 2013

Thank you so very much Peter for your huge vote of confidence - very much appreciated by one and all. Hope to see you all again soon.

Best wishes

David F Miller
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Connaught Lodge

Address: 32 West Hill Rd | West Cliff, Bournemouth BH2 5PH, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #30 of 66 Hotels in Bournemouth
Price Range: £61 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Connaught Lodge 4*
Number of rooms: 27
Official Description (provided by the hotel):
The newly refurbished, AA 4 star Connaught Lodge offers smart and comfortable en-suite accommodation and is centrally located on the West Cliff being just 500m from the town centre, the BIC, Pavilion Theatre, pier and those golden, sandy beaches. Free WiFi, Free Parking and complimentary membership of the Bluewater Spa, located in the adjacent Best Western Connaught Hotel, is available to all Lodge guests. The spa has an 18m swimming pool and spa pool, a luxurious, fully tiled eucalyptus steam room, a superb sauna, 2 gymnasiums and a massage and beauty therapy suite. After a relaxing day in the Spa why not enjoy a superb dinner with first class wine in Blakes', the Connaught's award-winning, double rosette restaurant, also located in the main building, where Nick Rutigliano, the Maitre d', and his team will serve you with superb food, freshly prepared by the Head Chef, Ben Nicol and his young team of highly qualified chefs. ... more   less 
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