My family of 2 adults and 2 children stayed for 1 night in room 216. The family room was a very good size with a separate bunk bed room, and was light and airy with a bathroom accessed by both rooms. The decor in the bedrooms was dated and needs refreshing, and the lino in the bathroom needs replacing, but the rooms were all very clean, the shower was good, and the beds were comfy.
The Suncliff is in a great location on the sea front, a short stroll down to the pier, close to all local amenities and with good parking facilities. On arrival the hotel looked a little tired on the exterior but it's location made up for this. The staff on reception were friendly, welcoming and very helpful.
The hotel is spacious and has a large lounge / function area with comfy seating, and a relaxing feel. We ordered light meals from the bar menu and the food was very good and reasonable in price with the bar staff, again, friendly and welcoming. We used the leisure facilities (indoor pool at the Suncliff), which was very warm and provided seating in the pool area. The changing areas however, were unclean at the time we visited, and the floors needed a good wash down, so we returned to our room to shower after a swim. We could also use the outdoor pools in the adjoining hotels if we wanted to.
Breakfast was downstairs (lower ground), and the staff were extremely welcoming and accommodating. There was a great choice of food, and the standard of the cooked breakfast was good and tasty. The fruit options were also very good and of good quality. The room was warm, clean and bright.
We would not rule out a future visit, but feel the hotel would benefit from brightening up, especially in the lounge / bar area. It's large, comfortable and relaxing but the décor was dark, the paintwork was dark and the lighting was too low. Some light paintwork around the room would give it a much needed lift and rejuvenation - even on the upper half of the walls !
In summary, we would rate as above average as the hotel is in a great location, staff are to be commended for quality customer service, and public areas and bedrooms need brightening and lifting to make for an even better stay and a 'very good' rating.
- Official Description (provided by the hotel):
- Mission Statement: The Suncliff hotel situated on the East cliff of Bournemouth five minutes from seven miles of sandy beach is a traditional English seaside hotel which has achieved a high AA 3 star rating of 75%. We offer comfortable and versatile bedrooms, as well as indoor leisure facilities. Boasting various bars and lounges were we provide live entertainment most evenings and a restaurant known for its scrumptious food and excellent service. Our friendly customer service is exceptional and with our ‘can do’ attitude we are happy to go the extra mile to make sure every guest enjoys their time with us. ... more less
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- Also Known As:
- Suncliff Hotel Bournemouth
- Suncliff Bournemouth