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“just for business”

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The Hermitage Hotel Bournemouth
Ranked #14 of 66 Hotels in Bournemouth
Certificate of Excellence
Liverpool, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“just for business”
Reviewed 1 June 2014

I was there for a little meeting with my business partner couple weeks ago , then unfortunately I miss my train back to Liverpool thanks God the Hermitage has an amazing receptionist they help me to found the wright and better solution for my last minute stay over night the take my problems like was their problems and I have to thanks all the reception above all special two lady which of course I don't remember their names one speaks with a touch latin accent and another sounds Russian I think BIRBA is her name (apologize) very tall lady. anyway I just want to thanks all the Hermitage hotel the management and the housekeeping for the cleanest room .

  • Stayed May 2014, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carleverton10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Derbyshire
2 reviews
Reviewed 1 June 2014

Having stayed at many Hotels in Bournemouth over the years; I have to say the Hermitage is by far my favourite. The service and food is of the highest quality. The rooms are well appointed and clean and the staff friendly and helpful. The feel of the place is a mixture of the old and new that somehow just works. The location is perfect for those (like my Parents) who don't fancy negotiating their way back up to the East or West Cliffs as it is located between the two. It is very handy for the beaches, the pier, the gardens and the shopping in town. As I said I used to stop at a number of Bournemouth Hotels. Now I would only stop here.

Room Tip: For best sea views floor 2 or above.
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  • Stayed May 2014, travelled with family
    • Rooms
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Helpful?
Thank Lakestrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stevenage, United Kingdom
Level Contributor
196 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 31 May 2014

Location of Hotel fantastic. Our Superior Twin room facing the pier great, albeit our room 112 on the the first floor was next to where they did some deliveries, this was a little noisy in the morning. Breakfast was on the whole a let down. The buffet food wasn't that hot, only on the warm side. Bacon in the main was only just about cooked and the scrambled egg looked like it was waiting for the wall paper to arrive. On three occasions their coffee was again only warm and on three occasions when asked for mixed toast, one you got all brown, the other all white and it wasn't toasted all that well. Marmalade at the start of the visit was in small jars on the table then they disappeared and it was down to you to locate it in a large jar on the buffet table. The bar meals of which we had three where not of four star standard. One we didn't pay for and the other one we sent back because it was really poor in its content and cooking. Drinks went up in price during our ten day stay albeit we didn't know until it appeared on our bill. The car park is rather cramped and could do with sorting out a little. The above comments are constructive for rectification not at any one person, albeit the reception staff need to brush up on their English as its difficult to catch what they are saying. In isolation each thing may seem small but collectively they spoil a persons visit. Also a smile on the face wouldn't go amiss. By the way room 112 requires attention to the double glazing on the windows, you get a draft and they don't close fully (Sorry)

Room Tip: Room at the front of the hotel with a sea view, more in a central position and above the first floor...
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  • Stayed May 2014, travelled as a couple
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Helpful?
2 Thank Bradders829
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hereford, United Kingdom
1 review
Reviewed 30 May 2014

We stay at the Hermitage about five times a year when we come down South to visit my father. I am a bit fussy on cleanliness but this hotel ticks all my boxes. Fairly large rooms, good beds and spotless clean! Location is superb just park up and walk out to the beach 3 mins to have feet in the sand. Or 4 minutes through the park into the shopping centre. Food is good, we eat in the bar as a bit cheaper or you can stroll out to the restaurants just minutes away. Staff are very attentive and friendly and always remember us and note our return again.
My only complaint is that it can be a bit expensive in high season for a family room. When I asked if there was a discount for loyalty return as we visit often there was none, when i queried it as just a small incentive would seem fair to keep good customers service and make you feel a valued customer, there was still none.

Room Tip: 617 is a great family room with a spacious large bed and a separate room attached with its own tv fo...
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  • Stayed May 2014, travelled with family
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Helpful?
Thank G S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 28 May 2014

Decent hotel with good breakfast. The maitre'd at breakfast was particularly lovely and attentive. The price pays for central location. Room was large so could have done with a larger than standard double bed. Clean modern decor but our room overlooked the back of the hotel so not a brilliant view but then again we were out of the way so if we had had a screaming baby that would have been a good point for us and our neighbours! Got a free bath duck which was a nice touch. No swimming pool or gym is a bit of a disappointment. They need to sort out their spat with the council over their unused extension!

  • Stayed April 2014, travelled with family
    • Value
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Helpful?
Thank davofrombr3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury, England, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 May 2014

Came to visit family in Bournemouth and we needed somewhere to stay for 2 nights. I wanted a sea view and found The Hermitage fitted the bill as it was situated close to the pier in a prime position. There was a car park on site which was very handy. The greeting we received on arrival was warm & welcoming.Our room on the top floor had a wonderful sea view and of the gardens to the side.The room was spotlessly clean as was the bathroom - there were even 2 complimentary yellow ducks for bath time !!.We had room service lunch on arrival which was faultless and the cooked breakfast the following morning just as good with plenty of choice in very comfortable surroundings. we will definitely stay here again in the future and would recommend it to all.

Room Tip: Top floor for quietness and lovely sea views
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  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank 152sally742
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
112 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 20 May 2014

Wonderful hotel ,lovely food, attentive staff ,lovely rooms ,cant wait till we go back. The prices can be a bit steep but worth every penny. We did,nt book and called in on the off chance as the location is so brilliant ,next to the beach and on the flat with easy access. It was a while back but we will return again!

Room Tip: We did,nt book, just called in on route cross country from Sussex to Devon, so glad we did, Its near...
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  • Stayed June 2013, travelled with family
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Helpful?
2 Thank pippa599
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Hermitage Hotel Bournemouth

Property: The Hermitage Hotel Bournemouth
Address: Exeter Road, Bournemouth BH2 5AH, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Bournemouth
#6 Business Hotel in Bournemouth
#7 Romantic Hotel in Bournemouth
#9 Luxury Hotel in Bournemouth
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Hermitage Hotel Bournemouth 4*
Number of rooms: 74
Official Description (provided by the hotel):
4 star AA rated Bournemouth hotels, the Hermitage Hotel commands the very best location of all Bournemouth hotels - directly opposite the Pier, Beach, Pavilion and Bournemouth International Centre (BIC) with direct level access to the town centre gardens. Privately owned hotel with 74 en-suite rooms, many with sea views, complimentary onsite parking and WiFi for all guests. AA Rosette for food excellence serving breakfast, lunch, afternoon tea and dinner, a quality Bournemouth restaurant. Perfect for residential conferences, fully equipped meeting room hire with boardroom layout facilities or the ideal venue to hold private parties and celebrations, ladies festival or Christmas office parties. ... more   less 
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Also Known As:
Bournemouth Hermitage Hotel

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