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“Generally good”
Review of The Chine Hotel

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The Chine Hotel
Ranked #23 of 66 Hotels in Bournemouth
Certificate of Excellence
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Generally good”
Reviewed 11 October 2013 via mobile

Tired hotel but comfortable. Needs a face lift overhaul. Good however. Bar maid (Brazilian) is a gem. Fantastic views of Boscombe beach. The fish and chips at this hotel are to die for. Breakfast is excellent too. The business centre needs investment but the porters are top class.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TimandSandraD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (319)
Date | Rating
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English first
London
Level 5 Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 11 October 2013

We spent 2 nights on a family break. (2 adults and 2 infants)

Though Hotel needs updating it is very well maintained.

When I went to check in, I was early by an hour.. I found that the male receptionist did not give me a warm welcoming smile as you would find this as standard in most hotels. As they say the first impression counts... He asked me to wait at the bar and come back after one hour.

Then we were allocated a room #406 which was a direct sea view by the same male receptionist. Upon taking our bags to this room, we found that the room had other occupants staying in the room. The room was later changed to the side building with room #34 which had a partial sea view. (We were a bit disappointed as we had specifically asked for a room with good sea view prior to our booking and we were told that it was possible).

The room key card didn't work so the porter had to run to the reception to get another set of working room key card.

The room was very large and spacious. Had a very large bed on which we all four slept on the 2nd night. There were 2 cots as we ordered at £5/night. The room also had a small extension room with bunk bed. Bathroom was in good order with constant flow of hot water.

We used one of the blanket for the infant and were shocked to learn the next day that the cot mattress cover was covered with sand. This could be by the previous occupiers of the room who could have taken the blanket to the beach and the house keeping just folded without cleaning or checking the blanket.

The bed mattress were a little soft... and could do with new ones. In some areas of the room and bathroom you could see a layer of dust which meant that cleaning was not through.

With all this negatives, we thoroughly enjoyed the breakfast... They had a large variety of food, good quality and very friendly and courteous staff.

The pool/gym/spa staff was also very good. We enjoyed the pool/spa facilities as well. The indoor pool does not have good seating/sunbeds as there is lack of space and also has narrow/tight areas. The outdoor pool was warmer than the indoor pool.

The gardens were well maintained and there were steps leading to the Boscombe Pier which took 5 mins walk.

There is limited parking on the hotel premises, although you can park on the road.

At the Boscombe Pier, we went there during the day and also at night... There were quite a few people at night walking/jogging. There is also a cliff area when you can have ocean views although you have to pay to park during the day.

Overall we enjoyed and will be back.

Room Tip: There is the main building where the reception, bar and restaurant is... Try selecting a room on th...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HCShah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radlett, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 October 2013

I recently returned from a Masonic function I organised for 70 people at The Chine looked where they looked after us so well. From the service, to the food, to the organisation, to the staff I cannot fault them. All the staff went that extra mile, nothing was too much trouble. We had nothing but glowing reports from ALL our guests. We cannot wait to go back again.

Room Tip: The staff are extremely helpful so I would let them know your requirements and let them help you fin...
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Londond
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 October 2013

Great location, really nice gardens and spa facilities and the family room was good, at the right price. Breakfast was good too. Service was a bit of hit and miss though: we had a soiled bedding but it was changed promptly. Parking is a bit hapzard. Overall, could do with an update but nice enough.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LudovicWindsor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 6 October 2013 via mobile

I've stay at the chine a few time and its been lovely but this time we were but in a building not connected to the hotel itself but apparently it was still part of the chine? So if we wanted to eat or go to the bar we had to walk to the main hotel the room was still very nice but as with most hotels you need to put your room card in the card slot on the wall in order to get power ours would go off for no reason and reception didn't seem bothered and would not move us to another room due the this bad experience I will not be staying here again

Stayed December 2012
Helpful?
1 Thank Gomez1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
northampton
Level 4 Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 October 2013

We stayed for 2 nights at the beginning of September and luckily paid for an upgrade on arrival to a seaview room with balcony - well worth it! However, feel that the balcony furntiure could be a little more inviting like to you get when abroad. Also it was a shame that the balcony had metal plates instead of glass, making it impossible to have a view when seated.
We ate in the hotel on the first night - food OK.
Interior of the hotel is lovely along with the beautiful grounds, would defintely stay again but probably on a B&B basis.

Room Tip: Sea view with balcony - well worth the extra
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank einniw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
97 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 2 October 2013 via mobile

Stayed here for 1night.
Payed in advance but had my card swiped on arrival and was charged again.promised that it would be back in my account within 3 days.
A week later it went in.
Complaint left unanswered.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank doobi9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Chine Hotel

Property: The Chine Hotel
Address: 25 Boscombe Spa Road, Bournemouth BH5 1AX, England (Formerly FJB Collection - The Chine)
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 66 Hotels in Bournemouth
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Chine Hotel 3*
Number of rooms: 87
Official Description (provided by the hotel):
Perfectly positioned overlooking Bournemouth’s Surf Reef at the edge of West Overcliff. The Chine Hotel is set in three acres of secluded, mature gardens, with magnificent unspoilt sea views and within easy access to the beach and reef. ... more   less 
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