My husband and I stayed for two nights,in January on a special offer. The wine wasn't in the room as expected and on enquiry at reception, the gentleman wasn't very helpful
initially but eventually resolved the issue.
At dinner, we were not expected despite booking the meal when booking the room and confirming the reservation at check on.The Maitre D Alex seemed to make the problem our problem and was unprofessional. The meal itself was farcical,appearing to be leftovers. However, the breakfasts on both mornings was exceedingly good. The hotel, though
tired is clean and all
other staff were great. Probably will not return
- Official Description (provided by the hotel):
- Perfectly positioned overlooking Bournemouth’s Surf Reef at the edge of West Overcliff. The Chine Hotel is set in three acres of secluded, mature gardens, with magnificent unspoilt sea views and within easy access to the beach and reef. ... more less
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