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The Trouville Hotel
Ranked #42 of 67 Hotels in Bournemouth
Reviewed 21 August 2014 via mobile

Arrived early hours of the morning due to problems in first hotel and staff were so helpful and understanding. We were put in an amazing suite; clean, spacious, well kept and alright view and fantastic price. The breakfast was good( took a while to seat us) we were also pleased to hear that the pool ect were open after breakfast should we wish to use. :) 10/10

Stayed: August 2014
Thank Stacey O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rui T, General Manager at The Trouville Hotel, responded to this reviewResponded 28 October 2014

Thank you for taking the time to post your comments, both positive and constructive, which were gratefully appreciated. We’re glad you enjoyed your stay with us and we hope to welcome you back in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (566)
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330 - 336 of 566 reviews

Reviewed 17 August 2014 via mobile

We've just returned from a very pleasant 4-night stay at the Trouville - we had a lovely time and we'd most definitely stay at the hotel again.

We went with an organised your so didn't choose the hotel directly. The check-in and welcome was very efficient and friendly. Our room (217) was on the top floor of the hotel with a fabulous view across the gardens, Bournemouth town centre, with the sea to the right. Therefore, we had no problems with creaking floorboards as reported in other reviews. In fact we didn't have problems with noise at all.

The room itself was large and airy and over-all very pleasant. There were a few scuffs and marks on the walls and furniture but nothing that caused us any concern. Our bathroom was recently renovated, and spotlessly clean. Our towel rail was pumping out heat when we arrived and we couldn't turn it off. But a quick call to reception and a maintenance engineer was swiftly dispatched to sort this out. The room was made up everyday with fresh towels.

The food was also very pleasant. As is usual with large groups, we had a fairly limited menu but this changed every day. We had a choice of two starters or juice, a meat, a fish or a vegetarian main, a selection of desserts and cheese at a small premium. You could also upgrade the main each night but we didn't feel the need. Everything we were served was nicely cooked and arrived hot. The breakfasts were particularly good - I can be fussy about eggs when served from a Bain Marie but no problems here either.

What was great for us was the central location - 10 mins gentle walking finds you in the town centre or at the pier. The hill didn't cause us any issues (we're in our 30s though certainly aren't particularly fit) but I can see that for some this could be an issue.

All in all, I honestly don't know what more you could want for the price. Well done Trouville!

Stayed: August 2014, travelled with friends
1  Thank IanEG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014 via mobile

Cheap and cheerful. Good value, good pool. Perfect for lone business traveller. Staff friendly. Lodge rooms ok, Better than some in main hotel , but steep stairs to top floor. Always slept well, no complaints really. Good buffet breakfast. Fantastic location and plentiful parking. Not a hotel for young revellers!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Matt B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

We had a great time at this hotel the service was first class very friendly and helpful. We had a meal in the restaurant which was very good at a reasonable price. The breakfast was realy good value for money and very nice. We would book this hotel again next time we visit Bournemouth

  • Stayed: July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
4  Thank Dave F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

Surprised at the negative reviews! Partner and I had a great stay at the Trouville - room was spacious and spotlessly clean, bathroom newly refurbished, and very quiet. Staff were extremely accommodating and professional. We had incorrectly booked room only but the staff ensured that we had breakfast for the remainder of our stay at the pre-booked price. Breakfast was freshly cooked and there was a wide variety. Chose hotel for close proximity to the BIC and was not disappointed. Close proximity to the town centre and beach also. Ample free parking. Clean and inviting communal areas. Loud pidgeons, however. Enjoyed so much booked for next year!

Room Tip: 3rd floor and above
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
5  Thank wullins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

Bed in room 102 old and sagging crippled my back and I asked for a single mattress to be laid on the floor, but I was offered another room (101) not next door as might be expected but around several corners up and down a couple of short flights of steps where the bed was slightly better, not good but slightly better.

Water in the bathroom was signed as not drinkable so perhaps a bottle of mineral water in the room would be acceptable.

An old building, or rather a chain of three buildings linked together crating a maze of corridors and a series of interminable fire doors to negotiate and manhandle your luggage through.

Both of the rooms were used had windows looking onto interior walls and roofs that were particularly disgusting due to the pigeon droppgs and and assortment of other detritus that has accumulated on the window sills and and in the “safety nets” that I presume were installed to catch heavier stuff falling from above. As an old building there were other problems, every floor board creaked hardly any windows could be opened (and we were lucky enough to be there in a very hot period)

A good hearty breakfast but Breakfast tea only 1 teabag in a huge teapot.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank ArroyoResident
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

When I first arrived the hotel seemed nice. Check in was swift and staff were nice and efficient. The room was large and not too bad decor wise. The bathroom was in need of some redecorating. Now the interesting part! Our room had 2 radiators in it Both were on full, only one had a thermostat to turn it off. We were staying in JULY in was at least 25 degrees outside!! It was so uncomfortable even with the windows open. Outside the windows were the air conditioning vents which were very noisy but we put up with the noise rather than boil. I asked at reception if our heating could be turned off and after some difficulty making the receptionist understand what I wanted I was told it would be checked. When we returned that evening the heating was still on and we noticed the radiators in the hallways were also on! There was no chance of our room cooling down with heat being pumped around the whole hotel. The restaurant had the air con on and the windows open!
Also in the evening there was only one member of staff working at the bar who was also seeing to reception so we waited at least half an hour to get served a drink! If they turned their heating off they would be able to afford to pay another member of staff!
Would not stay there again on principle even though the location is good.

  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
2  Thank Jennifer I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Trouville Hotel

Address: Priory Road, Bournemouth BH2 5DH, England
Phone Number:
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Bournemouth
Price Range: £50 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Trouville Hotel 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Trouville Hotel Bournemouth

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