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“Warm & Friendly”

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Durley Grange Hotel
Ranked #33 of 66 Hotels in Bournemouth
Certificate of Excellence
Highampton
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Warm & Friendly”
Reviewed 3 January 2012

We stayed 3 nights’ bed, breakfast & evening meal between Christmas & New Year. The most impressive thing about the whole experience was the friendliness of the staff; we were treated like friends as well as guests. The food was excellent and there was evening entertainment provided each night which was of a very high standard. The room was small but comfortable & well equipped. We used the pool twice & although quite small, was very clean & well maintained. The location is ideal for either visiting the shops by foot or going to the beach. All in all I find it hard to find fault, especially at the price.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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402 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • Any
English first
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 October 2011

I visited Bournemouth and stayed three nights at this hotel which was priced exceptionally well and offered some excellent facilities, including a large dining area, swimming pool, spa and sauna. My single accommodation was excellent with comfortable room and delightful ensuite. The price to stay was very reasonable as compared to hostel accommodation and other hotels in the region. The hotel is situated within walking distance to the towncenter and the bus stop is a short walk which will take you into town or the rail station. The reception staff were exceptionally helpful whilst other hotel staff were always very pleasant and friendly.
The hotel has undergone a significant facelift with further improvement planned so dont expect a five star palace but it is a warm and welcoming hotel. Hot water temperatures during peak usage periods were intermittent when staying on the top floor of the hotel but this is a small inconvenience. Entertainment was provided in the front lounge area which was a nice treat after a long day of playing tourist. The location allows you to do day trips to Winchester, New Forest and other fabulous locations. Without any hesitation I would return to the hotel for a future stay and visit.

Room Tip: Top floor rooms may or may not have intermittent hot water at peak usage periods.
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  • Stayed September 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank harmony_habitat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, United Kingdom
Level 3 Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 October 2011

We stayed for 4 nights at this hotel.
We note some reviews have been very critical of the staff and the food but we could not fault either.
Our only criticism is that our room could do with a lick of paint and some new wallpaper.
We were told that rooms are being done whenever it is practical.
Would we go back? Certainly.
Beaches, entertainment and shops all within walking distance.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pensioner65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 September 2011

We have just returned from our stay at the Durley Grange and we had a fantastic stay, the staff could'nt do enough to help us, the room was spacious and very clean, the food was excellent and plenty of it and the entertainment was fab.
I would definately recommend this hotel, we can't wait to go back

Room Tip: book the ground floor rooms next to the swimming pool
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  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ged H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 August 2011

From the moment we checked in this hotel was a complete joke. The Receptionist had a very weird sense of humour and on more than one occassion was very rude - I shall be contacting the hotel about her directly. The lift can take one person and a bag. Our room was just about large enough to move round the bed but opening the wardrobe door swept anything on the bedside table off it. Getting in the shower was only possible to do sideways on and the grouting and panelling was coming away from the wall.
There is supposed to be a bar and there is indeed a bar but finding anyone to serve you a drink is another matter - we gave up on two occassions and went down the road to a pub instead.
We were kept awake both nights by guests staying at the hotel next door, standing in the car park still at 3am shouting and drinking - it is used for hen and stag parties.
At £100 per night for bed and breakfast there are a lot better places to stay in Bournemouth, I just wish we had booked into one of them instead.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
8 Thank Ann O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exmouth, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 August 2011

what can i say!! , the minute we walked in i knew it was going to be an awful experiance , , the lift was a joke , could just about get in it with a suitcase , our room was awful , smelt of smoke as did the towels! very tired outdated decor , the bed was very hard and soo noisy! the bathroom was outdated and the carpet was shabby and dirty , dinner was appauling , school dinner standard considering what they charge!! starter was poor , main course got worse , undercooked veg and mash looked as if chef had used an icecream scoop to plate it! cheese and crackers for dessert , you cant go wrong surely!! wrong , all the crackers were soft and tasted "old" , cheese was like chewing an old tyre! very very poor quality! , we were kept awake most of the night by a tv blaring in an adjacent room , along with the strage smell from the kitchen below! breakfast was as expected , disgusting , coffee was un drinkable! the juice on offer was not "pure" juice , tasted like some powdered stuff you can buy cheap! the cooked breakfast was very poor , tiny plate , and they charge you £8.50 a head!!! we left very quickly after breakfast keen to get away and never return! extortionate prices for a very run down , shabby , poor quality hotel! 2 stars! how the hell did they get them !!!

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank melanie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buckingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2011

This was lovely place to stay. We had the suite on the top floor away from the bar etc. Staff were exceptionally friendly and most helpful. We wanted a comfortable, clean family suite close to the beaches and perfect for an evening walk with our small son - this is exactly what we got. Fairly simple menu served with humour and a good plateful to boot. Supremely good value and a hotel that made a good impression from the first phone call. Trust me - if I thought the hotel was not good I would write precisely that. I would certainly go back.
Did not use the pool but the sauna was clean and the rest of the facilities looked good.

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank alexkeeling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Durley Grange Hotel

Property: Durley Grange Hotel
Address: 6 Durley Road | West Cliff, Bournemouth BH2 5JL, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style:
Ranked #33 of 66 Hotels in Bournemouth
Price Range (Based on Average Rates): £
Hotel Class:3 star — Durley Grange Hotel 3*
Number of rooms: 52
Official Description (provided by the hotel):
The Durley Grange is a privately owned, family run hotel, conveniently situated in a quiet corner in the heart of Bournemouth’s prestigious West Cliff and within easy walking distance to the town centre, theatres, conference centre and award winning beaches. On arrival you are greeted by friendly reception staff who will assist and advise you with all of your enquires. In order that we provide the perfect holiday break for you we can also suggest places to visit and book tee off times for golfers and for special occasions discreetly arrange flowers and chocolates in the room. The hotel is personally overseen by our Proprietor, Hamid who prides himself on creating a relaxed and informal atmosphere for all his guests, many who visit us time and time again. All of the staff offer a warm welcome and hospitality with an eye for detail to ensure that the hotel becomes your home during your stay. ... more   less 
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