Booked this hotel as a late deal, but I must say just because you book as a late deal you do still expect certain standards. If it had not been that had paid in advance and we were only staying for the one night I would of probably moved hotels. On arriving the welcome was good and the downstairs facilities looked fine, but when allocated our room it felt like we had been put in the dingiest of rooms. The room was tiny, bedding was awful and not matching (but clean), shower would of been ok if you were six feet tall so you could reach the overhead attachment, and the room smelt very damp. The only bonus to this hotel was that we were served a very good breakfast and our waitress was very attentive and polite. Even on the breakfast menu it stated only two items to be had from the buffet section, never seen a limit on any hotel we have stayed at before. Shame really about the facilities as we tend to book hotels quite often and had we been given a good room etc. they may of had our return business - not now though
- Official Description (provided by the hotel):
- The Durley Grange is a privately owned, family run hotel, conveniently situated in a quiet corner in the heart of Bournemouth’s prestigious West Cliff and within easy walking distance to the town centre, theatres, conference centre and award winning beaches. On arrival you are greeted by friendly reception staff who will assist and advise you with all of your enquires. In order that we provide the perfect holiday break for you we can also suggest places to visit and book tee off times for golfers and for special occasions discreetly arrange flowers and chocolates in the room. The hotel is personally overseen by our Proprietor, Hamid who prides himself on creating a relaxed and informal atmosphere for all his guests, many who visit us time and time again. All of the staff offer a warm welcome and hospitality with an eye for detail to ensure that the hotel becomes your home during your stay. ... more less
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