I have refrained from putting a review on as I was hoping that the refund promised would be made.
I stayed with my boyfriend for one night , the room was dirty , including the bedding and the bathroom.
The service was poor and when we tried to complain on check-out this was not received well, the comment "you did pay a lot for that room" did also come up.
Despite making numerous complaints , I am still awaiting a response and am very disappointed that this has not occured.
I travel to Bournemouth a few times a year , but will never stay at this hotel again.
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- Also Known As:
- Burley Court Bournemouth