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“Fun and safe play area” 5 of 5 bubbles
Review of The Good Play Cafe

The Good Play Cafe
Ranked #28 of 67 things to do in Bournemouth
More attraction details
Attraction details
Owner description: The Good Play Café is a friendly and bright soft play café in Southbourne, Bournemouth, designed for children 5 years and under. The Good Play Cafe welcomes under 8's to use the play frame at weekends, during school holidays and weekdays after 3pm.With a state-of-the-art four metre play frame plus padded slide into a room with play balls its a great play environment. There is a separate area for younger children equipped with toys and padded shapes. Lots of activities each week as well as the school holidays run from the 'Underwater Garden' room. Different play prices depend on childs age with babies 0-6 momths free, sibling discount applies. Public car parking three minutes walk away.
Bournemouth
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
“Fun and safe play area”
5 of 5 bubbles Reviewed 3 June 2014

A great mix of a play and food area that's safe for the little ones to run around. A good choice of food for adults and children, with lovely friendly staff.

Visited May 2014
Helpful?
1 Thank Sarah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorsetmum2boys, Public Relations Manager at The Good Play Cafe, responded to this review, 15 June 2014
thank you for your review on trip advisor, we appreciate you taking the time to review us. We look forward to seeing you in the Cafe soon, Claire.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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67 reviews from our community

Visitor rating
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Date | Rating
  • English first
  • Any
English first
Bournemouth, United Kingdom
Level Contributor
22 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
“RE: My daughter's favourite”
5 of 5 bubbles Reviewed 27 April 2014

My little ones love coming here. you are always greeted by friendly and helpful staff. The play space isn't so huge that my daughter always feels comfortable with it and isnt overwhelmed like in other venues. The food and drinks are reasonably priced and the venue is clean and welcoming. Have recommended to lots of our friends!

Visited April 2014
Helpful?
Thank zo r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
55 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
“Nice friendly soft play”
4 of 5 bubbles Reviewed 6 April 2014 via mobile

Nice friendly soft play, quite compact but does the job on a rainy day! Nice selection of food and drinks, inc kid friendly options.

Visited April 2014
Helpful?
Thank jonnibgood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level Contributor
27 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
“Great little place for younger kids”
4 of 5 bubbles Reviewed 3 April 2014

Clean, good selection of food and drinks, friendly staff. Worth a visit to keep the little ones happy.

Visited October 2013
Helpful?
Thank Janeyjane22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorsetmum2boys, Public Relations Manager at The Good Play Cafe, responded to this review, 6 April 2014
Thank you for taking the time to review us. best wishes from all the team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, United Kingdom
1 review
“very disappointing”
1 of 5 bubbles Reviewed 28 March 2014

Very disappointing I was there 2 mins and saw a ladies chair collapse from underneath her, zero room far to busy for the amount of space and table and chairs they have, parents was complaining my friends child was burnt as a member of staff put a hot tea in front of him after carrying the hot teas over my babies head! The tea was not in a pot neither did it have milk in just boiled water so only being a year old he put his hand in and then it fell on him, the staff did not want to call a ambulance but wanted us to get our car and take a screaming child to the hospital ourselves??!!! there was lots else to complain about but I would be hear all day! I shan't be going again!!

Visited March 2014
Helpful?
Thank pearly980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorsetmum2boys, Public Relations Manager at The Good Play Cafe, responded to this review, 6 April 2014
Thank you for your comments. We are a popular and busy cafe and do absolutely everything in our power to keep the children that visit us as safe as possible.
It is the first accident involving a baby that the cafe has had in the 2 yrs that we have been open - and touch wood - the last. We have a clear sign which advises that anyone can request a cup with a lid if they feel it necessary. Additionally we insist on cups with lids if anyone is walking around with a hot drink.
Whilst the staff are very responsible and mindful of small children, it is not possible for them to police the hot drinks once they have been set down on a table.
Although we did in fact call an ambulance, it was the staff's first priority to get the child medical attention as soon as possible and as this was a simple scold to the arm, the quickest way would have been in the car to our local A&E, just a couple of minutes drive from the cafe.
The ambulance crew commended the staff at the cafe for their quick and accurate first aid treatment of the child and we are pleased to know that we minimised a small scold becoming more serious.
We apologise for the disappointing experience you had at The Good Play cafe and welcome any constructive suggestions you may have to improve the safety of the cafe.
Best wishes
Harriet
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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