Similarly to some of the most recent reviewers, I am astounded by some of the negative reviews on here and feel they spoil the integrity and accuracy of Trip Advisor. I paid £25 to stay here and this is at the very least the a top of the range budget hotel and probably could be described as well beyond that. Reception was bright and welcoming the hotel seemed to have been recently refurbished (maybe within the last year or two) and my room was immaculately clean.
My only negative was the receptionist. Upon arrival, he was engaged in a long phone call, but did not even look at me to acknowledge I was waiting or apologise for keeping me waiting one the call was finished. Upon arrival in my room, there was no heating. I went to tell the same receptionist who without telling me what he was doing, left reception and then came back t tell me it was fixed. Some basic staff training needed really but I was extremely happy with my stay and the hotel. in general and decided not to let this affect my overall rating.
- Official Description (provided by the hotel):
- This TravelRest has 25 of the 45 bedrooms fully refurbished to the smart, clean and comfortable TravelRest bedroom standard. The remaining 20 bedrooms are traditionally furnished family and standard rooms, offering great value and some with views towards the sea and Bournemouth bay. TravelRest bedrooms feature free Wi-fi, flat screen TV/DVD, iPod docking stations (on request), toiletries and the TravelRest hospitality tray. Key features at a glance: Situated in one of Bournemouth's prime locations, with easy access to beach, town centre as well as the key business locations within the region, via Wessex Way. Just 100 metres from the seafront and within a few hundred metres of BIC. Easy walking distance of the town centre and main entertainment attractions, bars and shops. Two styles of guest bedroom - contemporary TravelRest Rooms featuring designer fabrics, toiletries, hospitality tray and IPod docking station. Traditional budget rooms - classically furnished rooms, some family sized and other with views towards the sea and bay. All rooms feature flatscreen TV and DVD player. Free parking on site (limited) with alternative on road free parking within the immediate area. Bar and cafe open throughout the day. 24 hour reception. Free wi-fi. Group friendly. ... more less
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