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“Brilliant value and brilliant location”

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TravelRest Hotel Bournemouth
Ranked #51 of 66 Hotels in Bournemouth
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Brilliant value and brilliant location”
5 of 5 bubbles Reviewed 13 February 2014 via mobile

Just stayed in the travelrest with my wife for a couple of nights. We had room 103 which we found to be clean and tidy. It's small but you have everything you need for your stay. You can see the sea from your window and walking to the beach takes no more than 5 mins. Walking to the town takes no more than 15mins so great location. The hotel wasn't busy so we found it very easy to get a parking space. The guy who checked is in was a little indifferent... Not friendly or unfriendly... Just indifferent... Maybe we caught him at a bad time. The girl who checked us out however was very friendly and helpful. Overall we enjoyed our stay and we would recommend the hotel to others, especially for the price! (£50 for two nights). James and Emma.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 7Jbm7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelRestLtd, General Manager at TravelRest Hotel Bournemouth, responded to this review, 19 February 2014
Thank you for your review, which we really appreciate. Thank you for highlighting some of the many reasons to stay at TravelRest Bournemouth. Your comments about the check in team have been noted and further training will be undertaken.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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464 reviews from our community

Traveller rating
    102
    160
    114
    39
    49
See reviews for
150
149
14
16
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
  • Dutch first
  • English first
  • Norwegian first
  • Polish first
  • Russian first
  • Turkish first
  • Any
English first
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 5 February 2014

Stayed here for a night in December. Had booked tinie tempah but was cancelled. Was a lovely hotel, and very friendly staff. We arrived early but couldnt check in, but the staff let us leave our stuff there, rather than have to carry it around. The room looked lovely, and was very clean. Was a bit up hill from town, but apart from that a great experience. Would definitely stay again. Also close to a shop and a good pub (hop inn) I think it was called.

Room Tip: Upgrade to the good room, still cheap but the rooms are lovely :)
See more room tips
  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Kara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelRestHeathrow, Head Office Team at TravelRest Hotel Bournemouth, responded to this review, 8 February 2014
Hi
Thank you for your review which is very much appreciated. We are delighted you enjoyed your stay - we offer such fantastic value don't we?!!

We really look forward to welcoming you back soon.

The TravelRest Bournemouth Team
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Bolton, United Kingdom
1 review
5 of 5 bubbles Reviewed 2 February 2014

We stayed at travelrest for our minnimoon after our wedding, staff were very friendly from arrival and gave us a free breakfast!! As it was our honeymoon, the rooms were very clean and comfortable , tea and coffee tray was topped up and cleaned dailey , breakfast was great, continental or cooked options where available, staff again where very attentive , I would definatly recomend this hotel if on a budget.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank falklandguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelRestHeathrow, Manager at TravelRest Hotel Bournemouth, responded to this review, 8 February 2014
Thank you for your review. We are delighted you enjoyed your stay and look forward to welcoming you back soon.

Ian Hall
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maidstone, United Kingdom
1 review
5 of 5 bubbles Reviewed 3 January 2014

Stayed here on new years eve with my partner and our two children after a nigutmare experience at another hotel ths was booked last minute but we were extremley glad we stayed here instead. On entering our room it was very clean and light plenty of room even with our travel cot up as we the gentleman on teception even came along to check everything was ok. Also as we had been travelling a long time and with a two yr old the lovely lady who I wish I knew her name was so kind as to let us eat in our room and supplied us cutlery and plates and glasses. The next morning we was aloud to go enter the breakfast room early breakfast was brilliant very tasty was even given an extra sausage free of charge for our son all cut up very sweet. Hopefully we will get the chance to return in the summer.
Thank you for a lovely stay

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shelly a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew J, Director of Sales at TravelRest Hotel Bournemouth, responded to this review, 22 January 2014
Dear Shelley,
Thank You for your feedback.
All the staff at TravelRest Bournemouth wish to give each guest excellent service on arrival, throughout there stay and upon departure. We are therefore glad you enjoyed the very best service whilst staying with us.
We do hope to welcome you to TravelRest again in the summer and look forward to seeing you then.
Kind Regards,
Ross Goode
Sales & Marketing Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northamptonshire, United Kingdom
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 23 November 2013 via mobile

We Stayed here for two nights in November with our two children, can't fault room, had everything we needed. Most staff were really helpful, we did not eat at the hotel but everything looked clean and tidy, would definitely visit again as was really good value for money and walking distance from the seafront.

Stayed November 2013
Helpful?
2 Thank Cat M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew J, Director of Sales at TravelRest Hotel Bournemouth, responded to this review, 25 November 2013
Dear Cat M,
Thank You for your recent feedback.
We are all glad you enjoyed your stay at TravelRest Bournemouth & look forward to your return in the near future.
Kind Regards,
Ross Goode
Sales & Marketing Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 23 November 2013 via mobile

This hotel was excellent for the price and completely surpassed our expectations. We had our dog with us, so they put us in a large room with it's own balcony and backdoor for ease of access and almost a sea view! The room was clean, comfortable and warm and had complimentery tea and coffee facilities.

The staff were mostly friendly and very efficient.

We would definitely stay here and again and recommend this to our friends that visit Bournemouth.

Stayed November 2013, travelled as a couple
Helpful?
Thank CatKyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew J, Director of Sales at TravelRest Hotel Bournemouth, responded to this review, 25 November 2013
Dear Catkyn,
Thank You for your kind feedback.
We believe our policy on pets is very affordable and also offers the best in comfort for you aswell.
Our staff will always do our best in allocating specific rooms, depending on individual needs and therefore are pleased that we were able to satisfy that of yours and your pet.
We look forward to welcoming you back again in the future.
Kind Regards,
Ross Goode
Sales & Marketing Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
67 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 11 November 2013

Similarly to some of the most recent reviewers, I am astounded by some of the negative reviews on here and feel they spoil the integrity and accuracy of Trip Advisor. I paid £25 to stay here and this is at the very least the a top of the range budget hotel and probably could be described as well beyond that. Reception was bright and welcoming the hotel seemed to have been recently refurbished (maybe within the last year or two) and my room was immaculately clean.
My only negative was the receptionist. Upon arrival, he was engaged in a long phone call, but did not even look at me to acknowledge I was waiting or apologise for keeping me waiting one the call was finished. Upon arrival in my room, there was no heating. I went to tell the same receptionist who without telling me what he was doing, left reception and then came back t tell me it was fixed. Some basic staff training needed really but I was extremely happy with my stay and the hotel. in general and decided not to let this affect my overall rating.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MG100_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew J, Director of Sales at TravelRest Hotel Bournemouth, responded to this review, 25 November 2013
Dear MG100_10,
Thank You for your recent feedback.
We are pleased you enjoyed your stay at TravelRest Bournemouth.
As previous comments state - we have a excellent team working at our hotel and can only apologize for what must of been a lapse in Customer Service. We pride ourselves on the delivering the best to all our customers and will see to this immediately, so we can improve from now on.
Kind Regards,
Ross Goode
Sales & Marketing Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TravelRest Hotel Bournemouth

Property: TravelRest Hotel Bournemouth
Address: 135 West Hill Road, Bournemouth BH2 5EG, England
Phone Number:
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #51 of 66 Hotels in Bournemouth
Price Range (Based on Average Rates): £
Hotel Class:3 star — TravelRest Hotel Bournemouth 3*
Number of rooms: 45
Official Description (provided by the hotel):
This TravelRest has 25 of the 45 bedrooms fully refurbished to the smart, clean and comfortable TravelRest bedroom standard. The remaining 20 bedrooms are traditionally furnished family and standard rooms, offering great value and some with views towards the sea and Bournemouth bay. TravelRest bedrooms feature free Wi-fi, flat screen TV/DVD, iPod docking stations (on request), toiletries and the TravelRest hospitality tray. Key features at a glance: Situated in one of Bournemouth's prime locations, with easy access to beach, town centre as well as the key business locations within the region, via Wessex Way. Just 100 metres from the seafront and within a few hundred metres of BIC. Easy walking distance of the town centre and main entertainment attractions, bars and shops. Two styles of guest bedroom - contemporary TravelRest Rooms featuring designer fabrics, toiletries, hospitality tray and IPod docking station. Traditional budget rooms - classically furnished rooms, some family sized and other with views towards the sea and bay. All rooms feature flatscreen TV and DVD player. Free parking on site (limited) with alternative on road free parking within the immediate area. Bar and cafe open throughout the day. 24 hour reception. Free wi-fi. Group friendly. ... more   less 
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