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“don't go if you want comfort”
Review of Laguna Hotel

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Laguna Hotel
Ranked #113 of 131 Bournemouth B&B and Inns
Reviewed 29 August 2013

AS you walk in the reception the smell hits you an gets worse on the way to your room. the room well stinks. dirty floor and windows.bathroom very dirty an old. 40 yrs out of date.mould all over the bath and tiles.shower did not work.toilet seat broken. the bed was the worst ive ever stayed in.towel rail hanging off the wall.the noise from floorboards and banging doors all the time kept you awake.the swimming pool dirty mouldy.spa didn't work .or the sauna.parking a nightmare.very over priced.would NEVER GO AGAIN EVEN IF FREE

  • Stayed: August 2013, travelled as a couple
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4  Thank mick e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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284 - 290 of 430 reviews

Reviewed 22 August 2013

Don't waste your money on this place. It's the worst place I've ever stayed in. Been forgotten since 1970... If you've seen " on the buses", you'll know what I mean! The decor is 40 years out of date. Creaking floors, paper thin walls. Awful food.. Evening meal is 3 choices very professionally typed (badly on tatty paper!) and left on the table at breakfast. I suppose if your older than 80 you could live with it, but younger than that then go find somewhere else to say.

Room Tip: Go somewhere else
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  • Stayed: August 2013, travelled as a couple
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4  Thank Jessicasgrandad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2013

Me and my family often visit the seaside town of Bournemouth and always look for new hotels, but you just can't find anywhere as good as this hotel for families! The family room itself i personally find are great, as a family of five we always struggle to find a room that could squeeze us all in but there is no squeeze here! it was perfect for us, as it was spacious and the bathroom offered a bath and a shower which is unusual these days! Also, for a family like mine with active kids the swimming pool is a pull factor for us as we could come back from a nice day out and go for a swim, the fantastic thing about it is that in Britain we are not guaranteed the watcher the pool is indoors! The hotel offers great entertainment and you are guaranteed a laugh!

  • Stayed: September 2012, travelled with family
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4  Thank Samual2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2013

We stayed here for two nights and found the Laguna to be well worth the journey. Parking was not a problem and the gentleman in reception very efficient and friendly. Our room (on the first floor) was a pleasant surprise being light, clean and airy with a pleasant view of the indoor pool and outside area. We only had breakfast which was more than adequate and served by a delightful waitress, Beatrice who is Spanish, speaks perfect english and worked extremely hard. Not only that she was a dream. In addition to the indoor pool there is a games room with pool table and table tennis. In addition there were a number of greenhouses which we wanted to investigate but unfortunately didn't have time. Maybe next time as we intend to return. Try it.

Room Tip: The room was allocated on arrival.
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  • Stayed: August 2013, travelled as a couple
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3  Thank waldodw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2013

When booking there was a spectrum of prices so we knew that as this was at the cheaper end of the spectrum not to expect top range.
The staff were lovely, helpful, family orientated and went above and beyond helpful with assisting with baby food and milk.
The hotel was dated but quirky.
The rooms were clean and basic.
It was a half hour walk to the beach so a little tiring going back and forth if you go day and evening, however taxi one way was only £6.
Swimming pool was clean and warm. I didn't use any of the other facilities.
Noisy at night time.
Would have no issues staying again.

  • Stayed: August 2013, travelled with family
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2  Thank bertangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2013

We booked this hotel for a one night stay in Bournemouth, it was £70 which included breakfast.
This hotel does have a pool and a little seating area outside but it's right next to the car park so the only view you have is cars and a few coaches, these coaches are also parked right near the entrance too.
We collected our key and went to our room...
It looked like it needed a good hoover in all the corners and along the edges as there were bits on the floor, in desperate need of updating, very old fashioned, not very impressive.
Bathroom very small, shower is off of taps and no pressure at all so water just trickles out, found it easier to take shower head from its bracket to use, sink didn't look very clean, again in desperate need of updating.
Only one plug in the room so you can either charge your phone or dry your hair or use the kettle but not at the same time!!!
Bed was quite comfy and did have quite a good nights sleep.
Breakfast was nice, all the usual you'd expect.
Friendly staff.
Would I stay here again....probably not, but its not as bad as some of the reviews say!!

  • Stayed: August 2013, travelled as a couple
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1  Thank NickyC39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2013

Myself and family stayed at the Laguna Hotel and was very pleased with it. The rooms was spotless and the but some members of staff couldn't understand what you was trying to say to them and they had to keep asking Waitress Carol to help them..Food was good and tasty , ..Swimmimg pool is lovely and we also enjoyed the games room and bar entertainment ..the Quiz night was a lot of fun..and free which was a bonus cause we won some prizes. Waitress Carol is lovely hostess and was always very helpful with a smile nothing was too much trouble.
We could not find fault with anything or anyone and believe me if there was something to find my wife would have found it....we will return..

Room Tip: rooms at the rear of the hotel are quitier so no coach noises
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  • Stayed: July 2013, travelled with family
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4  Thank Carol E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Laguna Hotel

Address: 6 Suffolk Road South, Bournemouth BH2 6AZ, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Swimming Pool
Hotel Style:
Ranked #113 of 131 B&Bs / Inns in Bournemouth
Price Range: £40 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Laguna Hotel 3*
Number of rooms: 80
Reservation Options:
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