Was such a shame as we booked through a Spa website but this hotel is no good for that at all. On arrival we were sent straight to the Spa, only to be told that as hotel guests staying the night we weren't eligible for dressing gowns and slippers (even though our confirmation showed this) and that we could get a towel instead from the leisure club reception. So we went back down and went off to use the sauna/pool for a bit. Then we had to go back out and upstairs in our damp towels to the Spa for our first treatment. Then as it was lunchtime you have to go back down to the public places for lunch so off to the pool changing rooms again to get dressed so we could eat. Then we checked in and went back for our second treatment, so hardly a relaxing easy going Spa experience so although the treatments were good I wouldn't recommend it for a Spa Day. Our stay included a three course dinner so we went in for that, the menu was limited but we were ok with that. I chose soup but realised after they served it I had no spoon so had to spend a few minutes trying to get one, no problem as soup was hot so I took my time as we were chatting. I was gobsmacked when half way through eating my main was put in front of me. He said he could keep it warm which wasn't ideal so he ended up taking my soup away so I could eat the main. My daughter wanted sauces but two members of staff and almost ten minutes later seemed a bit of a wait. Burger was horrible, chewy and gristly so we both left them. Then when we came to chose puddings there were four, two were ice cream, two contained nuts. We asked if the sticky toffee with nut sauce could come without sauce, it could he said, but the pudding had nuts in too. Gutted! So ice cream it was and that was cheap nasty ice cream so that got left as well. So disappointed, I stay in Bournemouth two or three times a year, and this doesn't compare to the likes of the Norfolk Royale which is also four star. Their food is fantastic, this wasn't even Wetherspoons standard. No shampoo or conditioner in the rooms, rooms only slightly better than a Travelodge. Wouldn't stay again unless they brought their prices in line with a Travelodge which is where they need to be if this is what they offer. Bitterly disappointed De Vere, two birthdays spoilt! One plus side, breakfast was good so at least we didn't starve.
- Official Description (provided by the hotel):
- Village Hotel Bournemouth is a short drive from the town centre and boasts 7 miles of sandy beaches that Bournemouth is famous. Conveniently located just 3 miles from Pokesdown Rail Station and Bournemouth International Airport. Village Bournemouth is ideal for business and leisure travellers alike. Nearby attractions include Monkey World, Castlepoint Shopping Centre, New Forest and the Oceanarium. Village Hotel Bournemouth has 116 bright and modern bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, a relaxing Spa, state-of-the-art Health and Fitness Club, Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free parking and free wi-fi throughout the hotel. ... more less
- Reservation Options:
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- Also Known As:
- De Vere Village Bournemouth Hotel Bournemouth
- Bournemouth Village Hotel