This was an expensive mistake. A one night stay at £110 B n B. Room was big and airy BUT that was the only good thing about the stay. The staff were friendly and helpful but that can’t overcome the state of the place or the management’s attitude that infects the establishment.
The beds were thin mattresses with only one pillow and that only 35mm [13/4" ] thick. No spares! The walls are thin so everything next door can be heard, and when clubbers come in at 3:30am!! Well.
No box of tissues in the room; the showerhead was a replacement and didn’t fit the holder so that when one went to turn it off the sudden drop in the reactive force of the water caused the shower head to fall on one's head! Breakfast fare was poor - no alternative soya milk, awful bread, only two types of tea, cheap sausages etc etc.
Parking was a pain with an 'overflow’ parking place 250m away. The rather intimidating parking regime with the implied threat that if you get it wrong and enter an incorrect licence plate a demand for £130 arrives on your door mat [BTW never pay these – there is no arguable contract between you and the demander nor any tacit agreement that you have accepted their terms and conditions] – it’s just another way of getting money out of the place. The forecourt is in effect ‘rented out’ to the blue-meanies who then exploit the unwary. That Management do this tells you all you really need to know about this hotel and it’s ‘sister’ establishments.
All in all it was tired, poor, sad place that had seen better days and was being used as a cash cow, wringing every last penny out of the place. Everything was ‘extra’, from the use of the pool, the health club [!] [i.e. a tired room with time expired training kit], the pool, parking. Pity management don’t or can’t see that we have choices and that we expect better than this.
Not what I WOULD EXPECT FROM A £110/NIGHT PLACE.
- Official Description (provided by the hotel):
- The Britannia Hotel Bournemouth has its own garden and terrace for guests to enjoy and is ideally situated close to the striking East Cliff beach and Bournemouth town centre. The picturesque countryside of the New Forest and Dorset is also within easy reach making this one of the best hotels in Bournemouth for facilities, location and competitive pricing. ... more less
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- Also Known As:
- Bournemouth Britannia Hotel