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“Never again!!”

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Britannia Hotel Bournemouth
Ranked #64 of 66 Hotels in Bournemouth
Hereford, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Never again!!”
Reviewed 8 March 2014

The hotel I dirty, old fashioned, everything tired and worn out (our shower was actually hanging out of the wall) hair and toothpaste in sink. Windows were all blown an broken and curtains hanging off.
Place needs a completely gutting and starting again!!!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Samholmes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (276)
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English first
Amesbury UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 March 2014

Great location with plenty of places nearby to eat, be entertained, shop, relax.
Hotel staff were welcoming and polite in a busy atmosphere. Dinner and evening entertainment was on offer but we didn't participate. Had a quick look into the bar area, a live singer in action with a fair sized audience but we felt like we'd walked onto the set of 'BENIDORM'!! Breakfast buffet was perfect, plenty to eat. Room was just what was needed for our 1 night stay however the tv was stuck on one channel. All in all a successful stay and would be happy to return again and recommend :)

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank doobeelou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 4 March 2014

We stayed one night at this Hotel because of a Groupon Deal that was on offer. The deal made this stay entirely worthwhile. We paid £39 for bed, breakfast, dinner and bottle of wine which was pretty good.

When we arrived the car park was completely full but there is a Hotel just down the road that has a multi storey car park that we were allowed to park in so that was fine. You do have to pay £3 a night for parking (in either car park) which I thought was a bit steep considering you are a guest of the Hotel.

The Hotel is in a great location near the sea, shops, restaurants etc. The actual Hotel itself looks very tired and is in need of modernisation. We were on the ground floor and we couldn't help but notice that the corridors felt a lot like being in a Hospital. The corridors were also very noisy, you could hear anyone coming a mile off! The doors on the rooms also bang so if people come in after you are in bed you can hear it. The room was basic but it does have everything you needed in it, including a very old TV and tea and coffee making facilities.

The dinner was a buffet, which was fairly basic, average food but it wasn't bad. Breakfast again was buffet style and there was enough of everything, so again not bad.

I would say I have only one real complaint about our nights stay but in the end it did work out to our advantage. When we arrived we were told that the 'Leisure facilities' were not available this weekend, which I was really disappointed about as I was looking forward to a swim and soak in the Jacuzzi. We knew we had to pay £4 each to use the facilities (I am not sure if this is standard or if it was because that was not included in the Groupon Deal) but as everything else was so cheap I didn't mind. We were told that we could try and use another Hotels facilities. To cut a long story short after we had tried at a couple of other Hotels we were told to try at the Royal Bath Hotel and as they are linked with the Britannia they let us use their facilities for free! These facilities are much better than the ones in the Britannia so it was a bit of a result for us.

Having seen the Royal Bath I would recommend staying there as it looked lovely. I'm sure it is much more expensive but it would be worth it.

I would only stay at the Britannia again if there was a similar Groupon Deal on offer. If I had paid £95 for the room I would not have been happy but the deal we had was pretty fantastic. So I suppose the praise really goes to Groupon and not the Britannia as it really is a little tired and pretty average Hotel.

Room Tip: Get a Groupon Deal!
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  • Stayed February 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank bigbird1050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Much Wenlock, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 March 2014

This hotel looks a little old from the out side but there is worse to come, On checking in i was made to pay in advance or i did not get my room, My room was very filled with very dated furniture and had rust marks coming through the paint work, The kettle was filthy had not been descaled in years. The bottom of the toilet was also filthy and on entering the bathroom the floor sagged. Carpets throughout the hotel are worn out and in need of changing, This is a very tired and dirty hotel and I would not advise anyone to stay here ever.

Room Tip: I would be surprised if there are any good rooms
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  • Stayed March 2014, travelled solo
    • Value
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Helpful?
7 Thank gary g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Bournemouth hotels

Gosport
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 February 2014 via mobile

Arrived at hotel having stayed once before. We were given room 4 a disabled room ( we are not disabled). On arrival we checked the bathroom this had not been cleaned, dirty towels, empty shower gel bottles, dirty bath etc. We then checked the bedding, on pulling back the quilt, bed had been slept in, hairs in the bed, plus a pubic hair. We reported this to reception and they sent a Spanish lad over to clean. He cleaned the bath, gave us new shower gels and towels. He had no intention of changing the bedding. After much arguing he eventually changed the sheet & quilt after asking us if we were only there for 1 night! In other words that will do until tomorrow. This hotel has all foreign workers, not good. On the plus side food was good.

Stayed February 2014, travelled as a couple
Helpful?
6 Thank Elaine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Littlehampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 February 2014

This hotel should not be a 3 star. The decor is terrible. In the dinning room paper is hanging off the wall where we sat. Don't count on being able to park in their carpark after you have paid the extra to do so as twice we couldn't do this when we came back from evening out. Our room was unacceptable which made us pay to upgrade to another room after we compained were told there was not anthing available. The capet was badly stained and after spending half hour in the room found it very depressing. The staff however were nice and I felt sorry for them having to work there. They must get so many compaints. The outside says it all. As soon as I went into the toilets in the main reception area I thought oh dear what is the rest like. The smell and missing tiles off the wall and floor. I wish I had taken pictures. I wouldn't return here if it was free. In fact we left the next day

Room Tip: Upgrade and pay extra to get an acceptable room
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  • Stayed February 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
6 Thank linda645
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 February 2014

take no notice of the negative revews on this hotel it is a good three star hotel clean rooms good food and entertanment if you want a five star hotel then pay five star prices we paid £99 per person for 5 days inc dinner which was very good

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 213andrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Britannia Hotel Bournemouth

Property: Britannia Hotel Bournemouth
Address: East Cliff, Bournemouth BH1 3AA, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #64 of 66 Hotels in Bournemouth
Price Range (Based on Average Rates): £
Hotel Class:3 star — Britannia Hotel Bournemouth 3*
Number of rooms: 123
Official Description (provided by the hotel):
The Britannia Hotel Bournemouth has its own garden and terrace for guests to enjoy and is ideally situated close to the striking East Cliff beach and Bournemouth town centre. The picturesque countryside of the New Forest and Dorset is also within easy reach making this one of the best hotels in Bournemouth for facilities, location and competitive pricing. ... more   less 
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Also Known As:
Bournemouth Britannia Hotel

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