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“Very cheap but very cheerful”

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Britannia Hotel Bournemouth
Ranked #64 of 67 Hotels in Bournemouth
Reviewed 27 March 2014

Stayed here last weekend with my husband and 2 friends. Chose it because they allowed dogs in the room and our friends have 2 dogs. Having previously read reviews we expected to be staying in a giant, crumbling kennel!! We were delighted to be booked in by a lovely friendly receptionist (who spoke perfect English, like all the staff we encountered). We booked 2 twin bed rooms and even our friends room which was going to accomodate the dogs (the pets, not our friends), was spotless. Rooms had crisp white bedlinen, a modern bathroom with fluffy towels and even complimentary toiletries. OK, no flat screen TV and no satellite TV but is that really an issue whilst away from home?. I am sure everyone has Sky plussed everything anyway! Meals were buffet style so you helped yourself to whatever you fancied, with plenty of choices to suit everyone and eat as much as you wanted - the man in front of me managed 3 pork chops at once (now known to us as Mr. threechops). I am diabetic so had to refuse the selection of gateaux and cheescakes on offer but the waiter very kindly came back with cheese and biscuits just for me - another example of how helpful they all were. Breakfast was delicious with a choice of cereal, toast, jams, yoghurts, eggs, scrambled or fried, bacon, mushrooms, hash browns, black pudding, sausages, tomatoes, unlimited tea and coffee etc etc. Fantastic value for money all round. Yes, parking is an issue as car park is way too small for hotel and spaces are limited, but parking is an issue wherever you go these days. We also had the 99p bar from 6-9pm which meant all drinks were 99p, including spirits. Considering we only paid £59 per person for the entire weekend, it was an absolute bargain. My advice - get a cheap deal from UK.Breakaways.co.uk website and ignore the odd bit of worn carpet - life is too short. Have just booked another weekend away in May at the Britannia Folkestone and we are going to ignore the reviews for that one as well. Watch this space!!.

  • Stayed: March 2014, travelled with friends
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2  Thank Supernannykim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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540 - 546 of 1,156 reviews

Reviewed 26 March 2014

We went on a National Holidays package. Hotel is tired in places, but our room was very nice. Others on the trip were not very satisfied. Food was very good and the entertainment was good. On the night when there wasn't entertainment the happy hour was extended. Heating and hot water sometimes not on in the daytime, but not a problem for us. Overall we felt we received value for money.

Room Tip: Try room 208 not brilliant view but large room good wardrobes and nice bathroom with separate shower...
  • Stayed: February 2014, travelled with friends
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Thank Silver_surfer2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2014

Just had one night in this horrible hotel. The fact I paid £78 for the room and while I was there I heard them at reception quote £45 for a night was bad enough . But it gets worse .The room was shabby,, unkempt, bed sheet didn't fit bed and the bathroom was a health hazard ! I feel sorry for the very elderly coach parties that were staying there. I would of walked out on finding the place so bad but we were pushed for time and had to stay .We checked out by 8.30am !! Don't go there ..... ever !!!

Room Tip: Don't go there.
Stayed: December 2013, travelled as a couple
5  Thank linda d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2014

We booked through UK Breakaways but had to phone the hotel to ask about bringing our dogs. Had no problems booking and was done in a matter of minutes. We took our 2 dogs with us for the weekend which was great - pets only allowed in reception and our room but that was enough for them as loads of places to walk them. Hotel was so clean - food was absolutely brilliant (some guests ate for 3 people at the help yourself buffet!). Lots of choice food wise and all cooked beautifully. Staff couldn't do enough to help us. We couldn't understand why some people went out of their way to find something stupid to complain about. For what we paid it was outstanding value. They wanted clean mattress protector (as seen on Hotel Inspector!!!). Rooms weren't huge but then you don't expect that. Extra pillows, duvets nd banklets available. Even had an extra heater in our room but we didnt need to use it. Bathrooms were a good size and really hot water so plentiful. We found everything so spotlessly clean. . Even smoking rooms - how often do you find them?? A lift to all floors - some floors had a few steps but if this was a problem just phone before going and they will change your room. The staff were brilliant and try to accommodate everyone - even though some guests could moan for England!! Had a swim In the pool which was warm as was the Jacuzzi. Friends tried the steam room which was also good. Only a few minutes walk from the beach. If not fit enough, there is a lift to take you up and down to the beach more or less opposite the hotel. Plenty of shops in Bournemouth too. Prices are really cheap and you get a lot for your money. What more could you ask for??

  • Stayed: March 2014, travelled with friends
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1  Thank CMACJAKE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2014

So bad is Britannia, that I have logged in here just to warn other people about it.
My wife is wheelchair bound, so when I needed to attend a funeral in Bournemouth, I contacted Central Bookings and explained very clearly that we needed a Wheelchair Accesible room in a hotel relatively near to the crematorium. Not only were we booked into the one of three Britannia hotels in Bournemouth which was furthest away from the crenmatorium,but Central Bookings definition of a room suitable for someone confined to a wheelchair had a bath, not a level access shower!
Fair play to the staff at the hotel, they apologised profusely that they could not get us booked into either of the other Britannia Hotels in Bournemouth, apparently only Central Bookings could do that, and they offered us another wheelchair accessible room when it became available two days later. So we stayed in the hope of getting the "better" room, this turned four not only to have no real wheelchair access, but a stand in shower with a six-inch step to it.
Having asked the hotel off the contact derails of someone to complain to at Britannia, I wad given a compliments slip, that helpfully had no contact details other than a website and the Central Bookings details. So I sent a complaint using the "Contact Us" section of the website, as they are very careful not to give any email addresses. Five months later, I have not heard so much as one peep from them.

Personally, after this, I would avoid any Britannia Group Hotel at all costs,

Room Tip: Try and avoid the ground floor, they appear to have squeezed rooms in places that were never intende...
  • Stayed: October 2013, travelled with family
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2  Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2014 via mobile

From the outside it looks fairly nice and location was ideal 5min walk frm the beach. Even though we got the room at a fairly decent price considering we booked the nite befor u stil expect one thing....for it to be clean! It wasnt, the bed had pet hair on, the seats in room had stains, the radiator was broken with the bits on the floor, the room generaly didnt feel clean. We slept awful, kept wakeing up every hour. Just glad we had one nite there. There was also awful choice of pictures, not very appealing, quite scary lol The hotel itself needs an uplift! Wouldnt reccomend sadly, but bourneworth itself made up for it. Beautiful place :) x

Stayed: March 2014, travelled as a couple
4  Thank sarahlouise28x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

First of all we had a very good deal for our 5 day stay so really was excellent value for money. There were 15 of us, in 7x twin and 1 single. All rooms were adaquate and clean although some were better than others, some were larger and some had been updated but no one had real problems. The rooms were hot and some people had difficulties turning radiators off but hotel staff helpful and this was soon resolved. Rooms were very soundproof (unless window was open, but it is in city centre so street noise is inevitable), walls are thick and no noise from neighbouring rooms.
Breakfast and dinner had plenty of choices and eat as much as you like, waiting and bar staff were helpful and friendly.
Pool and gym area was a bit tired, worn tiles etc but £10 for whole stay was cheap enough, that gives you use.of all physical activities, pretty good value.
Hotel lounges etc were faded elegance, as were stairways, but that was fine.. 3 lifts, each carrying 6, sometimes you had to wait, but not for long. All in all, impressed and would definately return.

Room Tip: Not by lift, unless you want mechanical voice interrupting your day.
  • Stayed: March 2014, travelled with friends
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1  Thank norma c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Britannia Hotel Bournemouth

Address: East Cliff, Bournemouth BH1 3AA, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #64 of 67 Hotels in Bournemouth
Price Range: £29 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Britannia Hotel Bournemouth 3*
Number of rooms: 123
Official Description (provided by the hotel):
The Britannia Hotel Bournemouth has its own garden and terrace for guests to enjoy and is ideally situated close to the striking East Cliff beach and Bournemouth town centre. The picturesque countryside of the New Forest and Dorset is also within easy reach making this one of the best hotels in Bournemouth for facilities, location and competitive pricing. ... more   less 
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Also Known As:
Bournemouth Britannia Hotel

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