First of all, the place is really run down and shabby looking. I found staff unfriendly upon arrival and there was never enough car parking spaces.
Our room was small, dirty looking and had an adjoining door to a stag do. When they heard by voice they assumed i was a lone female and proceeded to try and meet me via the adjoining door (I was with my boyfriend)
The rest of the stag party were located in the room on the other side of us, which made for a very noisy stay.
After we eventually got to sleep gone 2am, the room above us decided to start having a thumping party. This went on until i called security.
When the stags rolled in at gone 4am they decided to torment us by continually knocking on our door, spraying fire extinguishers and playing loud music.
After complaining to staff, we received no apology or an offer to even move room or checkout late. I then had to drive home on very little sleep.
I emailed the hotel customer service team to let them know of our horrendous stay. They never responded. Would not stay here again or recommend it.
- Official Description (provided by the hotel):
- The Britannia Hotel Bournemouth has its own garden and terrace for guests to enjoy and is ideally situated close to the striking East Cliff beach and Bournemouth town centre. The picturesque countryside of the New Forest and Dorset is also within easy reach making this one of the best hotels in Bournemouth for facilities, location and competitive pricing. ... more less
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- Also Known As:
- Bournemouth Britannia Hotel