My sisters an I booked two nights at this Croham Hotel for leisure, on the arrival we were given a tiny room with one double bed and a single bed with an uncomfortable dip in the middle, we complained about that single bed and we were told at the reception that it is a sofa turned into bed and they do not have any other choice. We asked for a refund and that we can not stay in that room, then they offered us another box room, we accepted to stay there as we had no choice.
the room was not clean and dusty, beds are not comfortable. The bathroom was not clean as well with mould on the walls. The worst thing is that we left our towels in the bath tray for exchange as per their instruction and left in the morning and when we came back in the evening to the hotel, we found the same used towels were put on the heater with the heater turned on in this hot weather. and the linen and the pillow cases were not changed. TV was not working as no battery in the remote control as well. cups are sticky and yellowish. Lift is out of order lol. Very un hygienic place to stay. you have to pay for weak and useless WIFI as well. Staff are not helpful not friendly. DO NOT RECOMMEND IT AND WILL NEVER GO THERE AGAIN.
- Official Description (provided by the hotel):
- **UNDER NEW MANAGEMENT** Situated in the West Cliff area, within easy reach of Bournemouth's town centre, the sandy beaches and the Bournemouth International Centre (BIC), this comfortable hotel offers good-value en suite rooms. The Croham Hotel is just one mile (1.6 km) from Bournemouth Railway Station and has easy access to the A35 and the area's major road network. The great location means that the hotel offers easy access to the pavilion, the piers and the theatres. All of the town centre's shops, bars, cafes and restaurants are within easy reach. All of the rooms have either a shower or a bath with shower. Each room has a TV with Freeview digital channels, tea/coffee and a hairdryer. The restaurant offers traditional English cuisine and international classics. A freshly prepared breakfast is served daily. There is a lift serving all of the hotel's upper floors. ... more less
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- Also Known As:
- Croham Hotel Bournemouth