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“A brilliant B & B” 5 of 5 bubbles
Review of Fenn Lodge Apartments

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Fenn Lodge Apartments
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A brilliant B & B”
5 of 5 bubbles Reviewed 16 September 2013

Sandy and Bruce gave us a very warm welcome and were kind, helpful and friendly throughout our stay. Nothing was too much trouble for them. Our room was very comfortable and it spotlessly clean when we arrived and was cleaned every morning. The whole hotel was spotless too. The dining room was a lovely big room. There was so much choice for breakfast, including Sandy's home made bread. It was nicely cooked and presented, We had a lovely week in one of the nicest B & B's we have stayed in and hope to stay there again in there future. Sandy and Bruce deserve all the accolades they get.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jenny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcometoexcellence, Owner at Fenn Lodge Apartments, responded to this review, 17 September 2013
Thank you Jenny for your lovely words. High praise indeed and we would just love to have you back anytime. I am very glad your B & B experience was good after the happy times you had in Burnaby. Take care of each other Bruce & Sandy
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402 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (117)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Reading, United Kingdom
Level Contributor
238 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
5 of 5 bubbles Reviewed 15 September 2013

From booking the night, to the time we left, there was an individual personal touch that followed the whole experience. Bruce and Sandy know their stuff, easy and friendly to book, a welcome that is unrivalled, and all so personal. Our room was decorated, (our anniversary), now that is going the EXTRA mile. Sandy gave local information, and recommended restaurants, not by her, but by returning clientele - that is the way to do it. Breakfast was superb, not rushed, home-made bread. a fantastic all English. For my wife and myself, I cannot recommend Fenn Lodge and Bruce and Sandy enough. Great people, fantastic experience and even an email afterwards asking us if we had a safe journey home.. Thank you and we will definitely come back

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Anthony J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcometoexcellence, Owner at Fenn Lodge Apartments, responded to this review, 17 September 2013
I am so glad you and Sarah had a great anniversary down here in Bournemouth....and it was an absolute pleasure decorating your room! It was such a special occasion and it was nothing you didn't deserve.
Thank you so very much for the lovely revue you have given us. I have to say its the kind words like this that encourages us to keep on trying!! Thanks again and we look forward to seeing you both back down here again. Take care of each other Bruce & Sandy.
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Brighton, United Kingdom
Level Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 15 September 2013

A very clean & comfortable Hotel Sandy & Bruce are a lovely couple & that is just what you need when you go on Holiday alone. Breakfasts are Wonderful so much Choice & Sandys' Health Breakfast is certainly a Recommendation also her Home Made Bread still warm at Breakfast & a very nice Cream Tea when you arrive. Beds are very comfortable. So handy for the Beach & if you don't want to Walk back from the Beach there is a very Handy bus back that stops at the end of the Road. I certainly could not Fault Fenn Lodge & i would Recommend it to anybody. Also if you need a meal in the Evening there are plenty of Restaurants nearby in Westbourne. Its certainly home from home & have already booked for 2014 so i shall look forward to going again.

  • Stayed September 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank goldie053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcometoexcellence, Owner at Fenn Lodge Apartments, responded to this review, 17 September 2013
I am really pleased you were so comfortable during your break here with us. Thank you very much for all your lovely words in your revue. I have to say tho that I am still in absolute awe of you for swimming for so long in September! Well done! Both Bruce & I look forward to your return visit next year and hope the weather is just as kind. In the meantime, take care of yourself and thanks again. Bruce & Sandy
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Rainham, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 September 2013

Once again I am here writing my praise to what we have now personally awarded "Our Most Favourite B&B in the UK!".

We have been visiting Fenn Lodge for around 10 years and every year it just gets better & better! We stayed for five nights from 6th - 11th September. We were once again warmly welcomed by Bruce & Sandy and shown our room, which was Room 4 on the ground floor. This is ideal for us as my wife suffers with mobility problems due to a serious illness six years ago.

Having never stayed in this room before we were pleasantly surprised when we walked in. A huge bay window looking out over the veranda and the birds feeding away on the bird stands placed on the veranda. Two arm chairs in front of the bay window were a god send after long days out walking. It was nice to put your feet up and watch a bit of telly on their new 26" LCD televisions they now have in every room. The ensuite bathroom was a good size and the usual fluffy logo embroidered towels and flannels were nicely placed at the bottom of the bed.

A nice change for this year was our complimentary tea or coffee in the lounge. This year Sandy produced a lovely Cream Tea, which was a nice reflection on being in Dorset. A nice treat after our lengthy journey to Dorset.

The breakfast menu has also been updated for this year. There was an additional Savoury English Breakfast choice plus the famous regulars of the Healthy Option and their awesome Full English Breakfast with Black Pudding!! (Yum). Cereals, fresh fruit, yoghurts, fruit juice, tea/coffee, toast and of course Sandy's famous home made bread made breakfast times my favourite time of day.

The addition of Sandra, who helped serve breakfast, made it a much more flowing breakfast time, and also less pressure on Bruce who always used to seem up against it when everyone came down for breakfast at once!

On a personal note I would like to thank Bruce & Sandy very much for making my Mum very welcome, on her first trip down to Dorset on her own. She loved her stay and their fantastic hospitality made it a very enjoyable experience for her. Thank you so much for that.

Again, it is impossible to make a bad comment about Fenn Lodge, Bruce & Sandy or their staff. Our trip was faultless from the moment we walked through their door right up to the moment we said goodbye. So much so we have already booked a one week stay for July 2014!!

We would highly recommend Fenn Lodge to anyone wishing to be well looked after in very comfortable surroundings in a glorious location away from the hustle and bustle of Bournemouth. Westbourne is in an ideal location for walking to the beach or Bournemouth, plus the plush Compton Acres & Sandbanks which is always worth a visit. I highly recommend taking an evening drive to Compton Acres and sitting by Poole Harbour watching the sunset, absolutely amazing view.

Bruce, Sandy & Staff thank you so much for making our final holiday of the year a truly wonderful time. Can't wait for July 2014. Keep up your amazing work!

Room Tip: The back rooms all have lovely views over Alum Chine and the wildlife that ventures into their garde...
See more room tips
  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcometoexcellence, Owner at Fenn Lodge Apartments, responded to this review, 17 September 2013
Wow...... Andy & Sue. Thanks sooooooo much for all those lovely words of encouragement. It is always such a pleasure to have you both down here with us and Mum is also a firm favourite with us and the staff. Sandra has also asked me to thank you on her behalf....she was quite overcome! I am hoping she will be with us again next season too.
We look forward to your next trip and in the meantime, take good care of each other. Bruce & Sandy
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1 review
5 of 5 bubbles Reviewed 9 September 2013 via mobile

Our family stay over the bank holiday was fantastic. Well-presented, spotless rooms. Bruce and Sandy made us so welcome, and the breakfast options were varied and delicious! Location was perfect for the beach too. Sandy also made time in her busy schedule to give the girls a napkin folding demonstration too! Thank you for a fabulous stay.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ShirleyDod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcometoexcellence, Owner at Fenn Lodge Apartments, responded to this review, 12 September 2013
Thank you soooooooooooo much Shirley for your lovely revue for us. I am dying to know if the girls remembered the napkin folding ....it would be great to use them for Christmas dinner! It was great for us to have had both the girls together and they are both such a credit to you two.....well done! Look after your special family and we look forward to seeing you all sometime soon. Bruce & Sandy
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Bognor Regis, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 September 2013

We stayed at Fenn Lodge over the Air Festival weekend and what a lovely stay it was. Our room was exceptionally clean, light airy and spacious, with a lovely view of the back garden and the wildlife. Breakfast was delicious with so much choice. Bruce and Sandy were very welcoming and friendly, and couldn't do enough for us. The information in the rooms and reception area was very organised and up to date. Overall a very pleasant visit and would definitely stay here again.

  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gill-Graham-Hicks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcometoexcellence, Owner at Fenn Lodge Apartments, responded to this review, 12 September 2013
Many thanks for your wonderful revue....such a 'pick me up' towards the end of a really busy season!! I do hope you enjoyed your visit to Compton Acres on your way home....what an amazing view there is from that restaurant ! Thank you also for filling in the 'wild-life viewing' form in your room. It has been pasted into the wild life book in the sitting room for all the guests to enjoy.
Look after each other Gill & Graham and we would love to have you back down here at Fenn Lodge again. Bruce & Sandy
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Lymington, England, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 September 2013

This is the 2nd time my friend and I have stayed at Fenn Lodge during the Air Festival in Bournemouth. The hotel is ideally located to the Alum Chine beaches where we have use of a beach hut. Bruce and Sandy are always so welcoming and upon arrival we have been offered complimentary tea and coffee and even a cream tea! Delicious. The bedrooms are immaculate and it seems they have thought of everything. Breakfast is superb with loads of choices, including home made bread which was of a different variety each day. Another nice touch is the fridge situated on the landing, for the use of all visitors. Time is taken to explain all the good places to visit whilst staying in Bournemouth, including good places to eat. Staff at the hotel are also very friendly and courteous. We will return.

  • Stayed August 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Frances N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcometoexcellence, Owner at Fenn Lodge Apartments, responded to this review, 12 September 2013
Thank you so very much Frances for your lovely supportive and encouraging words.....We have always looked forward to your and Kath's visit to us and really look forward to the next one! The staff also asked me to include their genuine thanks for your kinds words to them as well. They are a great team! Take care and we hope to see you next year. Bruce & Sandy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fenn Lodge Apartments

Property: Fenn Lodge Apartments
Address: 11 Rosemount Road | Alum Chine, Bournemouth BH4 8HB, England (Formerly Fenn Lodge Hotel B&B)
Phone Number:
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Beach Kitchenette
Hotel Style:
Ranked #1 of 22 Speciality Lodging in Bournemouth
Number of rooms: 10
Official Description (provided by the hotel):
Fenn Lodge has 5 brand new spacious modern two bedroom,2 bathroom,lounge/dining room self catering holiday apartments,with fully equipped kitchen. 4 apartments have large balconies and 3 of which overlook the exclusive Alum Chine and the regular nocturnal visits of the foxes and badgers and busy daytime birdlife! All apartments are individually and tastefully decorated with many extras for your comfort. 4 of the apartments sleep 4 people, whilst the 5th can sleep 6 people, Nestled between Bournemouth and Sandbanks, a 4 minute stroll, through the heavily wooded Chine, brings you onto 7 miles of glorious sandy beach. Quaint Westbourne, just 8 minutes walk, provides wonderful niche shops and a huge variety of eateries. Bournemouth is 1 mile along the promenade with its wonderful plethora of shops, night life, excitement, and events for the whole family. A truly great place to holiday! ... more   less 
Also Known As:
Fenn Lodge Hotel Bed And Breakfast
Fenn Hotel Bournemouth

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