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“So impressed!”

Harry Ramsden's - Bournemouth
Ranked #89 of 777 Restaurants in Bournemouth
Price range: US$27 - US$40
Cuisines: British
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Restaurant details
Dining options: After-hours, Breakfast, Delivery, Reservations
Description: Harry Ramsden's serve the same great quality fish and chips today that they have been since 1928. The brand was established 80 years ago, when Harry Ramsden opened his first takeaway store in a hut in Guiseley. His top-quality fish and chips brought people from near and far and it wasn't long before Harry's became the most famous fish and chip shop brand in the world. The fish is freshly prepared in Harry's kitchens daily and has that distinctive flavour revered the world over. The menu includes the world-famous battered fish with its closely guarded secret recipe, as well as an extensive choice of mouth-watering options and a fantastic children's menu, to satisfy all the family. There are 8 Harry's restaurants across the United Kingdom, from seaside locations such as Blackpool and Bournemouth to city centre restaurants in Southampton and Glasgow, so you're never far from a Harry's.
Reviewed 5 August 2014

My husband and I with our two young boys had popped to Bournemouth late afternoon after a day on the beach in Poole. We were a little bit put off initially by the fairground attraction style and cheesy-looking facade of Bournemouth in general and so hesitated about having dinner here. But how wonderfully surprised we were; all of the staff were so friendly, the wait time was minimal (considering it was a sunny Sunday during school holidays), the food came quickly, was very tasty and extremely well priced. I would recommend highly - well done to all the staff, it is so nice to have preconceptions proved wrong.

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Thank Clare L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,603 - 2,607 of 3,635 reviews

Reviewed 4 August 2014 via mobile

Got an o2 priority offer of upto 4 portions of chips for £1 each. Seven of us went with two eligible phones. We ordered fish and chips each plus drinks so spent almost £50 yet they refused to honour the offer on the app. Initially the server had no clue what the o2 priority app offer even meant so called the manager. All this took time and was embarrassing.
Apparently in the small print it says Bournemouth isn't in on the deal. I can't find this as the problem is you can't read small print on the app. Bearing in mind our large spend I think the offer could have been honoured. I've used o2 priority offers here before with no problems. Petty.

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Thank sammmy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVL-Restaurants, Manager at Harry Ramsden's - Bournemouth, responded to this reviewResponded 6 August 2014

Hi Sammmy M,

Many thanks for your review and providing your feedback on your experience.
Unfortunately – as you say – Bournemouth is not actually participating in the O2 Priority Moments Monday Offer. We have outlined both participating and excluded outlets on our website, and within the Ts and Cs supplied to O2, however we will highlight to them that being unable to read the small print has caused difficulties. We will also look into ensuring that non-participating stores are best prepared to advise O2 customers, and what alternatives we can offer.

Please accept our apologies for the inconvenience – we do hope to see you again soon.

Best wishes
Harry’s Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014 via mobile

Slow service . Chips were not nice !
Fish was tasty but so small .
The guy that served us was smiley in a false way , making sure he let me know that the management had not got enough change in for the weekend and how he basically had to put up with the public moaning !
You're in a customer service job mate , be more professional !!!!
Would not go bank here again ! Not good enough !

5  Thank Sarah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

Harry Ramsden's Eastbourne Food was great ( when it arrived) service was appalling. Here for lunch and we watched other people come after us and get their orders - I think the waitress forgot to put our order in so we waited at least 40-50 minutes for food to arrive. Had to ask 2 waiters as we still hadn't received even our drinks after half an hour. The fish was very nice though and I would have given it a higher overall rating had it not been for the long wait which put a damper on things.

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Thank IngGodalming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

We were very disappointed with the food here. We visited on the evening of 25 July. It is true to say that it was very busy as it had come on to rain after a very hot day, and many people clearly rushed in from the beach. However, this does not really excuse the overcooked fish with less than crisp batter and the soggy chips. The service, considering how busy they were, was quite speedy but was of the dump and run variety. All in all not a great experience and poor value for money.

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1  Thank Jen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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