Booked and paid £90 for 2 people for chocolate workshop they offer in London. Daughter became gravely ill in hospital and had to cancel her attendance due to having her throat close shut and on ventelator. Could not predict this would happen. Refused refund of cheque and spoken to harshly, as if we could control her illness. Could not re-book on another weekend as I had to book time off work for the date we had set and could not book additional weekend off. We couldn't attend yet they kept our £90 ... morally shameful. Broke a little girls heart as it was her Christmas gift from her gran. Make sure you don't get ill and make sure if you do that you can afford to loose £90. Thieves in my book. No excuses. Would never book anything with them and will warn my friends.
- Official Description (provided by the hotel):
- Nestling in Bournemouth's fashionable Soho quarter, the Chocolate Boutique Hotel is the perfect place to unwind. Here you'll find a warm, friendly welcome, cosy chocolate-themed rooms and chocolate galore. ... more less
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