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“Nice to stay in a family run hotel ;-)”
Review of Hotel Riviera

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Hotel Riviera
Ranked #38 of 66 Hotels in Bournemouth
Certificate of Excellence
Reviewed 2 November 2012

After staying in numerous branded hotels for weekends away it was nice to experience a family run hotel. Nothing was too much trouble and usual rules were adjusted to suit our needs. I was away on a badminton tour and the staff were very obliging. Changing the first nights meal times to suit our needs and also keeping the bar open later on the Saturday evening ;-) The rooms were basic but clean and the sea view was stunning. Food was delicious and drinks were reasonably priced. Would definately recommend. Car park was a tad small but there were ways round this - plus our minibus driver could turn on a sixpence!

  • Stayed: October 2012, travelled with friends
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Thank ChorleyDoris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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242 - 248 of 283 reviews

Reviewed 28 October 2012 via mobile

Stayed for a weekend with my husband at the end of October and were pleasantly surprised.

Room was small and basic but clean, fresh and everything worked. We had a side sea view and it was stunning.

The bar terrace was perfect for soaking up the Autumn sunshine and drinks were reasonably priced.

Breakfast was delicious and set us up for a day of exploring.

The location was spot on. Very peaceful and relaxed and only a 5min easy seafront walk to the pier and town centre.

Very personable staff and a refreshing change from corporate chains with it's hint of fawlty towers!

  • Stayed: October 2012
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1  Thank AmyYoung86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2012

It was like a trip back in time I suppose. I am very well traveled world wide and have a very sound knowledge of hotels both from working in them and staying in them. I am now a quality assurance manager, so know about standards and value for money. I am always honest! This Hotel is very pleasant, it is clean but I do think over priced for what it is.
On arrival if by car the car park isn't able to accommodate cars to freely come and go, so be ready to hand over your keys to the reception desk so they can move it about when ever necessary. Or park in the road which is fine.
The bedroom: Is adequate, the bed comfy, the en-suit very 70's with colored suit in a room with no natural light, consequently a constant stale smell!! which is fine as long as you don't want to spend long in the room, other than sleep.
Breakfast: Very 70's again!! very stringent no flexibility, my comment to the manager would be to get more with it!!! the charge is £7:00 the choice is rigid (i.e) either a glass of fruit juice, or a half a grapefruit, or a cereal, always full fat milk, no choice of skimmed!!! ( I asked) then you can have tea or coffee, then a kipper, or poached or scrambled egg or a combination of bacon and egg and beans, sausage. then some very cold toast and a selection of jam. These days most hotels have a lovely array of juices and cereal, that you can help your self to as much as you want, as well as fresh fruit and yogurts, as well as a choice of milk, why would each course be given as a separate in this day and age??? it is ludicrous!! only round the corner there is a hotel serving as much as you can eat bfst for £6:00.
Then there is the evening meal........ starts at 6pm as per boarding house style, this costs £15:00 per person again very bland and un appetizing, there is loads of lovely places to eat near by and the Town is full of wonderful things to eat all served to perfection and cheaper per head!!!. I can totally understand if you want to re-live the atmosphere of the 60's and 70;s I stayed in Alum Chine 42 years ago and it was exactly the same routine, however I would say!! Come on Bournemouth wake up the world is a big place, it is cheaper to go to Amsterdam , or Prague, as it is to stay in Bournemouth, and when you get there you can have a massive choice of food than in our own sea side town.
The place was lovely and the staff were very nice. The reason we went was because we wanted to try our own sea side resort, this year we have been to Prague for Easter, then Cyprus, then Majorca, then Cuba, we usually go for a city break to Amsterdam, Paris, or Spain in October, however it was my idea to go local...... mmmmmmmm Sorry England we will return to London again but no more sea side here unless the set routine is changed and times are moved into the current day!!!! Should have gone to Spain as we had first planned, Please don't get me wrong about the comfort of the place it was very nice, and the people were fine. I just think that if you are going to call your self a hotel you need to act like one and move with the times!!!!. I know there are lots of people who visit this "guest house"over and over, but perhaps they have never been anywhere else and don't know any different , please don't always settle for at this, as I can assure you for the price you could have so much more!!!! for example... Majorca in July for 1 week was only 600:00 all inclusive with flight.
The Riviera - nearly £500 for 5 nights B&B with 1x evening meal on the first night. Say no more!!

Room Tip: squeaky floors so go for the 2nd floor its quieter - although the cleaner sits outside your room...
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  • Stayed: October 2012, travelled as a couple
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Thank toffeeyface
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2012

Visiting Bournemouth for the 1st time, we came across this hotel, so glad we did, only stayed one night but would have loved to have stayed longer. Luvlee Breakfast and such luvlee staff. We spent a few hours having drinks in their gorgeous garden, as the weather was so nice. The staff went out of their way to enable us to park at the hotel. Would definitely stay here again, no hesitation!!

Room Tip: Our room, G1, had a sea view!! Was so peaceful....we fell asleep listening to the water feature whi...
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  • Stayed: September 2012, travelled with friends
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Thank Anita J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2012

We didn't actually stay here, but we did rent an apartment over the road, so thought we would pop in at sometime during our stay.

We eventually got around to popping in about 10:30pm on our way back from the Air Festival fireworks. We (2 adults and a 5 year old) quite expected to be sent away but were greeted very happily by the staff and allowed to look around whilst having a drink from the bar. We chatted to some residents out on the bar balcony and have to say that the place has a calm and happy atmosphere. We rather like the chilled out atmosphere of the West Cliff and if you're a chilled out kind of person or family - this place is ideal - a garden to run around in safetly and then just a hop, skip and a jump to the beach.

  • Stayed: August 2012, travelled with family
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Thank aengusmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2012

Despite the dreadful weather - one sunny afternoon all week - our anunual visit was as good as ever. The excellent location overlooking the Downs made it possible to see the mist rolling in and rolling out and the rain lashing down. With so much to do in Bournemouth and the surrounding area it was great to return to the comfort of the hotel and look forward to a well prepared and cooked dinner. As always Sam ensured a great service in the dining room and Marco made up for lack of experience with his charm. Good food, comfortable beds, rooms with sea views and off street parking all at a very cempetitive price. My only misgiving would be choosing to see the show at the end of the pier.

  • Stayed: July 2012, travelled as a couple
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Thank Gemini69_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2012

The week that crosses July into August has become a must every year to visit this little gem of a hotel - and we're not alone! We are delighted to meet again others that rebook time after time. One couple we met have been coming for 40 years! Well we haven't been coming that long but you can understand it. The hospitality is 1st class. The staff are professional and efficient but also friendly. The food is excellent for a small hotel - achoice of 3 main courses in a 4 course dinner. Its wholesome British fare and plenty of it! The rooms are comfortable and clean. There is a bar and a lounge that overlooks the sea. During the day a garden cafe serves cream teas and other treats. It is in a prime clifftop location on the West Cliff. It is simply GREAT!

  • Stayed: July 2012, travelled with family
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2  Thank ianberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riviera

Address: 5 West Cliff Gardens, Bournemouth BH2 5HL, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #38 of 66 Hotels in Bournemouth
Price Range: £154 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Riviera 2*
Number of rooms: 34
Official Description (provided by the hotel):
The dating-from-the-Victorian-era hotel overlooking Bournemouth Bay is under-8-minute walk from the nearest beach and from Bournemouth International Centre conference and entertainment venue. The colourful, low-key rooms offer TVs and free Wi-Fi, plus complimentary tea and coffee. Most rooms feature bay view. Parking is free. A cosy bar and a sea-view lounge, plus a garden are all included. ... more   less 
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