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“SHORT BREAK”
Review of Hotel Riviera

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Hotel Riviera
Ranked #32 of 66 Hotels in Bournemouth
Certificate of Excellence
Maidenhead, United Kingdom
Level 3 Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“SHORT BREAK”
Reviewed 28 May 2013

On short notice ,decided to have a couple of days in Bournemouth on the beach.Booked the Riviera as it was within two minutes walking distance to beach.The hotel is run very well,by young management and staff.The service,food,and cleanliness was faultless.Maybe the rooms are a bit small,and dated,but you do'nt come to sit in the room.Pleasant well stocked bar.Evening entertainment.Will be back.Only problem was the weather was cold and overcast!!

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JOHN S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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269 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (104)
Date | Rating
  • English first
  • German first
  • Polish first
  • Any
English first
Reading, UK
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 March 2013

The staff were very helpful and friendly right off the bat. We stayed for one night in the coldest weekend in March in 50 years. The hotel was clean, the indoor pool was small but amazing with the kids (pool was warm, and pretty much had it all to ourselves). It completely exceeded my expectations and can't wait to return.

  • Stayed March 2013, travelled with family
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Helpful?
4 Thank SteffyK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 February 2013

I decided to write a review when my girlfriend and I were sitting in the bar area listening to live music. We had just finished our 3 course meal and relaxing with our bottle of bubbly. I had taken her out to celebrate Valentines Day. I was looking for somewhere different that wasn't fully booked. I found the hotel on Google and found they were advertising special valentine day meals. At this point I should say that we did not stay over night and we t to the Hotel just for the meal. I based all my scores on my experience that night and scored the rooms a 3 as I could not say if they were good or bad.
Arriving at the hotel we parked up with no problem of finding a parking space. We were greeted by the receptionist who was mind and helpful. As we were early we had a drink in the bar first and then when we were ready we went to the restaurant. It was a nice change from having to be at your table on time and instantly relaxed us.

The meal was brilliant. The food looked amazing I will add a photo. It tasted pretty good too. My girlfriend loved it. It is not often she has 3 courses. The staff left us to it but were always close by so when we were ready or required something they were there.

After dinner we decided to hang around and head back to the bar. It was such an enjoyable evening. It turned from a meal out to an evening out.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bagshot, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 February 2013

We sprung a surprise trip for our children to this hotel. From the moment we arrived, we were made to feel welcome. Even the trainee that served us first went above and beyond. From Reception to the bar, all the staff were attentive and happy to help. One of them (we assumed was the Manager) was always on hand. A receptionist who was going off duty, returned to the desk to take a room service phone call whilst her colleague was helping us. We were asked 4 times during breakfast whether everything was ok and if we needed anything more. The children loved playing table tennis, giant Jenga, skittles and pool and were thrilled to go swimming. The rooms were clean and tidy. The only issue we had was the music in the evening. The children slept through it but I couldn't. Thankfully it stopped at 11.30. Would certainly recommend. A 3 star hotel with 5 star customer service!

Room Tip: Try not to be above the bar!
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Debbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England, United Kingdom
Level 4 Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 January 2013

Stayed here for our first holiday together and was really good, excellent service threw out the stay, the food was brilliant and had a great choice on the menu. Did not stay for the entertainment in the evening as walking on the sea front was more to what we wanted, watching the sun set every evening was the highlight. Really friendly staff and could not off asked for more. This was as it was in 2002 and on the point I would stay again if it was to the same standard.

  • Stayed February 2012, travelled as a couple
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    • Location
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    • Cleanliness
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Helpful?
2 Thank Pete N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level 5 Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 4 December 2012 via mobile

Myself & a group of friends arranged a Christmas party at the Riviera, it was a set price for a 4 course meal.....the food was delicious & the staff attentive.
We then had a disco along with other groups from different company's until 1am & we all throughly enjoyed ourselves.
We had booked a double room as didn't want to worry about getting taxi's home & our room was clean, modern & no complaints at all.
We had breakfast the next morning which was buffet style & you help yourself.....there was plenty of choice & was very nice.
All in all a great evening....lovely room & fab breakfast to set us up on our day, we will most def be back & I would def recommend staying at this hotel.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jogiles2103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 November 2012

Our second visit for the Herts & Beds Submariners Association Turkey & Tinsel mini break. An attractive hotel on the seafront with a lovely little garden and breathtaking views of the sea.
Great location within 10 minutes walk of Bournemouths gardens and town centre.
The customer service at the Riviera is excellent.
We were a large party of guests of over 50 people with varying ages and requirements and the staff managed admirably with everyones needs, really going out of their way to make everyones stay as pleasurable as humanly possible.
The food is lovely, fantastic chef who really knows his stuff. Ample portions which delights me as I do like a healthy plate of food. Everything I ate was extemely tasty, lovely fresh produce and all homemade!
Breakfast is gorgeous, lovely thick bacon and delicious quality sausages, plentiful supplies of toast, tea, coffee and thats ontop of the fruit juices, cereals, fresh melon and if thats not enough there lots of other options available, including kippers, indeed the breakfast of kings!
Cream teas available with home made scones, simply gorgeous.
A range of freshly made sandwiches and lunch options are also available and can be enjoyed in the large comfortable lounge, the bar area or balcony which has stunning views of the sea.
Delicious 4 course dinners are served in the downstairs dining room with a lovely outlook over the small but pretty hotel garden.
The hotel has a lovely hall and stairway running up through the middle with beautiful wooden balastrade, and the rooms are set over four floors, there is a small lift also for those guest less able to make the stairs.
The rooms are in need of updating, however they are very warm and homey with very comfortable beds, they are kept spotlessly clean and equipped with everything you need, more than ample storage, all the usual suspects like hairdryer and tea/coffee making facitlies, television with freeview so lots of channels to choose from, adaquate bathroom facilties with a great shower (which wins points everytime in my book!).
Rooms cleaned, restocked with clean towels etc and beds made each morning.
I would recommend trying to get a room with a sea view as the views are totally breathtaking.
Overall a fantastic hotel which I recommend wholeheartedly, I certainly can't wait till my next visit!
Special thanks to Sally for her wonderful hospitality, Mark the chef who cooks a fantastic plate of food and Sam the waiter. A credit to the service industry!

Room Tip: Would definately recommend room with a sea view as the views are beautiful.
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  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lilgreenstripeyfrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riviera

Property: Hotel Riviera
Address: 5 West Cliff Gardens, Bournemouth BH2 5HL, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #32 of 66 Hotels in Bournemouth
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Riviera 2*
Number of rooms: 34
Official Description (provided by the hotel):
The dating-from-the-Victorian-era hotel overlooking Bournemouth Bay is under-8-minute walk from the nearest beach and from Bournemouth International Centre conference and entertainment venue. The colourful, low-key rooms offer TVs and free Wi-Fi, plus complimentary tea and coffee. Most rooms feature bay view. Parking is free. A cosy bar and a sea-view lounge, plus a garden are all included. ... more   less 
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