Visited in 2011 Me and a couple of friends visited and I had a cup of tea, my friends took advantage of the offer of a free coffee if you buy two coffees and a cake written in large letters on a blackboard in the café. Sadly the owner refused to honour the offer. We pointed out his error, that we'd been over charged but he wasn't having it and rather patronisingly said only the cheapest drink was free. (It didn't say that, and I had tea which isn't coffee so he was wrong !) He then smugly sighed as if to say what fools you are and retorted, I'll have to write terms and conditions of my offers in future. What and idiot ! It was only a £1, but I'm never going back there ! Screw you Bryter Latte !
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