Arrived yesterday booked inn WiFi dont work. receptionist say I should try it continuously and tell her when it work again.
Eventually it work i tell her bought a voucher £20 a week to learn only allow 2 devices. I have phone for social media ipad for games and laptop for work. tough only 2 devices.
When complain about WiFi, instead of diffusing the irritated client she instead told me that I do not need more than 2 devices. needless to say by then I was livid.
Did not tell me about parking had to find out from a guest, went to book parking gave me a parking bay and left me to find the entrance hidden behind a building site.
Found parking, tired and hungry went to restaurant at 18:10. 10 minutes after it open no-one in restaurant and they told me they can't serve me because they are fully booked. I went on my phone txt a booking through ask them to check again then they say yes there is a place for me.
Want to go to the loo. have to leave table walk down stairs, passed reception, more stairs in basement in dark corner next to car park.
I never ate cardboard but honestly it can not taste worse. I did not finish my starter and walked around to paper shop to buy a sandwich.
Today came back from work find a Subaru in my parking space. parked behind it and went to reception. I am tired and dirty after a long day of work and want a shower and a rest then reception ask me if I can move to another parking letting me get the extra work and grief because they could not manage their parking.
I did it and went to my room to find the bed not made and the room not cleaned. went to reception they said they'll do it immediately. it was not immediately but at least they came after 10 minutes while I was waiting in the room to have a shower, I asked them not to clean shower to safe time but to empty my bin.
They did not empty my bin
In the shower push the shower gel dispenser. Nothing. press again and the lid came off. the cartridge is inside, half full but upside down with the nozzle broken off. No I did not go to reception I was in the shower I just used the cartridge and I'm not going to tell them but tell them to read this review.
After the room was not cleaned they did offer me a meal which I graciously refused as I think I had enough bad for the day. And they did gave me a days money back. which does not help me as work is getting that not me.
- Official Description (provided by the hotel):
- Far from the madding crowd, but near to all the delights of Dorset, the Premier Inn Hotel Dorchester puts you in the heart of Thomas Hardy country. In the historic town's new Brewery Square development, you'll have business, leisure and heritage right on your doorstep. You could set sail at Olympic watersports venue Weymouth and Portland. Or hang out with the kings of the swingers at Monkey World. And if it's the right time of year, fire up your engine at the Great Dorset Steam Fair. Then retreat to our stylish restaurant, spacious rooms and extra comfy beds. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Premier Inn so you can book your Premier Inn Dorchester Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Premier Inn Dorchester Hotel Dorset