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“Good and comfortable in interesting new part of Dorchester”

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Premier Inn Dorchester
Ranked #1 of 6 Hotels in Dorchester
Certificate of Excellence
Reviewed 13 June 2014

Good and comfortable modern budget hotel in interesting Premier Inn Brewery Quarter of Dorchester. The Brewery Quarter great model of how to expand an old town while retaining warmth and vitality and a valuable lesson that should be learned by the designers and sponsors of the neighboring, soulless Poundbury, which looks and feels as though the patrons would never consider actually living there.

The inn was very good for money - better than a Best Western - as good as a Marriott. Breakfast was very good and staff helpful although of course very busy.

  • Stayed: July 2013, travelled with family
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Thank Dr_Mark_B_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire_Wilson7, Manager at Premier Inn Dorchester, responded to this reviewResponded 27 June 2014

Hi there! I shall be sure to pass on your great comments onto the developers here…they really have thought the development through! It is just starting second phase, so it is developing even more, so in the next 18 months, it will be even more developed. Thank you for your review on the hotel, we are proud of delivering a brilliant service to our guests, and it makes it all worthwhile with reviews like this. Please do visit us again soon! Kind regards, Claire, Ops Manager.

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762 - 768 of 979 reviews

Reviewed 13 June 2014

You don't normally expect service to be top of the list when booking into these chain hotels. The staff here were excellent. They were helpful in all aspects whether giving tourist information or finding extra hot chocolates for the kids. Always smiley and cheerful.

The rooms were standard issue Premier Inn, comfortable, clean & functional at a price to give most B&B's something to worry about.

  • Stayed: May 2014, travelled with family
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Thank johnroe1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire_Wilson7, Manager at Premier Inn Dorchester, responded to this reviewResponded 27 June 2014

Hi there, thank you so much for taking the time to write such a great review! I’m pleased my team went the extra mile for you and your family…they strive to give the perfect journey for all of our guests, I am glad the kids enjoyed the Hot Chocolate! We are proud of our brand and we always ensure that you get the most comfortable, clean and enjoyable stay as possible. We do hope you get to visit us again soon! Kind Regards, Claire, Ops Manager.

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Reviewed 12 June 2014

This is a relatively new Premier Inn in the new Brewery Quarter of Dorchester. Arrived too early to check in but reception girl extremely pleasant and allocated me a car parking space in the underground car park for the length of our stay (4 nights).
Room very clean and could not fault.
All staff very pleasant and helpful.
Very central with plenty of choice of places to eat within a few minutes walk.
Will definately stay again.

  • Stayed: June 2014, travelled as a couple
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1  Thank terence047
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire_Wilson7, Manager at Premier Inn Dorchester, responded to this reviewResponded 27 June 2014

Thank you for taking the time to write a review, I really appreciate your great feedback, I shall share this with the team! It’s great that you found everything brilliant with your stay here with us at Dorchester Premier Inn, We are still developing around us, so this development is just about to get bigger and better! Please do visit us again soon. Kind Regards, Claire, Ops Manager

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Reviewed 9 June 2014

Me my partner and our young son stayed at this hotel for 1 night on our way to Devon.
On arrival i noticed just how happy, smiley and friendly all the staff were and that is what you want. Quick check in, typical Premier inn room spacious clean tidy, we didn't eat at the restaurant so i cant pass judgement.
The hotel is situated in a new build site in Dorchester with all your chain restaurants, shops, a nice pub and a Cinema so plenty of things to do and eat just around the corner from the hotel.
The area has not completed all the work while we stayed but once it has finished its going to look very good and extremely beneficial for this Premier inn.
We will be staying again mainly down to the location and the great customer service we received.

  • Stayed: June 2014, travelled with family
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Thank dezgo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire_Wilson7, Manager at Premier Inn Dorchester, responded to this reviewResponded 10 June 2014

Thank you for taking the time to write such a lovely review, in particular to the team. The team here check Trip Advisor daily to ensure that they get things right for the guest’s, so it’s lovely that they get these comments direct from our guest’s. We take on feedback seriously both positive and constructive, we read these out at our weekly meetings, this way we strive to get things right. The new phase here in Brewery Square has just started and yes, it’s going to be amazing once complete and will enhance Dorchester. We do hope you return, maybe when you do, you will see the great progress the complex has made. Thanks again for your great review! Please visit us again soon. Kind Regards, Claire, Ops Manager.

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Reviewed 8 June 2014

Have just returned home from a 2 night stay at this hotel and would like to say how much we enjoyed our visit. The staff were most helpful (Alex, Jess and Jess!) and could not have done more to make us very welcome. Unlike many Premiere Inns, Dorchester has it's own restaurant which provided excellent value for money meals. There is limited underground parking, but if you are on a motorbike, you can always find a corner in the underground car park for your bike. It also acts as an excellent base for visiting the surrounding area of Dorset. We will definitely be back!

Stayed: June 2014, travelled as a couple
Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire_Wilson7, Manager at Premier Inn Dorchester, responded to this reviewResponded 9 June 2014

Thank you so much for writing such a fab review! It makes me immensely proud when my team get their names mentioned, this assures me that the team are really going that extra mile for the guest and have made an impact! I will be sure to pass these great comments onto Jess, Jess and Alex, I know they will be thrilled! I am glad you found the hotel an ideal location, it certainly is an excellent base for the Dorset Coast. Please do visit us again soon! Kind Regards, Claire, Ops Manager, OpsManager.dorchester@whitbread.com

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Reviewed 8 June 2014

had a fantastic stay. we stayed for 3 nights all were amazing. there is a selection of restaurants including pizza express zizzis and may more there are fountains in the square for u to play in and silent movie screening.
when we were there in the back round you could always here the building work in the back round.
so basically EXECELLENT

  • Stayed: May 2014, travelled with family
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1  Thank Kate F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire_Wilson7, Manager at Premier Inn Dorchester, responded to this reviewResponded 11 June 2014

Hi There! Thank you so much for writing a great review! Its great to get these reviews, it sums up what we want our guest’s to experience during their stay with us! I am pleased you got to visit the fountains…they are great for kids and adults too!! The building work are minimal and we work closely with the contractors to ensure that our guest’s are never affected, however obviously the complex is in second phase of a fantastic development, so this is vital to get works complete to get this great development up and running in full! Once again, thank you for your fantastic comments…please do visit us again soon! Kind Regards, Claire, Ops Manager.

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Reviewed 6 June 2014

Before our visit we requested that our disabled room had a wet room and risers fitted to the bed. When we got there our room had neither. We went back to reception and our room was changed straight away, with an apology that our request had not been carried out. They bought risers to the new room, but only 4 of them. When they were fitted the middle of the bed sagged because it is 2 single beds joined together. Only speaking to them again it transpired that they only had 2 more risers instead of the required 4, because there was another bed in the hotel needing risers also. The solution was to split the beds, put risers on my bed and leave my partner's bed low. This was not ideal but acceptable. We were told later that they have requested more risers so this situation does not occur again in the future.
Despite this, we could not fault our visit. Our room was really spacious and very clean. All the members of staff were lovely and very friendly. It was one of the nicest Premier Inns we have stayed at. All staff acknowledged us if we met them in the corridors, the receptionists were all helpful and apologetic about the problems we had experienced. We would definitely stop at this Premier Inn in the future.

  • Stayed: June 2014, travelled as a couple
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Thank Sheila-Phil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire_Wilson7, Manager at Premier Inn Dorchester, responded to this reviewResponded 9 June 2014

Hi there! May I take the time to say thank you so much for writing a great review about my team, I really am very proud of them and I know they go the extra mile for our guest’s! Firstly I would like to apologise for the inconvenience caused to you in regard to the beds, I completely take on board that it was not ideal. I have taken this feedback on board and I have briefed the team, and yes you are correct we have ordered some more bed risers! If you come to visit us again, please do personally email me so I can ensure we get the bed risers actioned immediately for you, If you do need anything else prior to your stay, please again email me. Once again thank you for a valued review and I will be sure to share your kind comments with the team. Kind Regards, Claire, Ops Manager, OpsManager.dorchester@whitbread.com

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Additional Information about Premier Inn Dorchester

Address: 5 Pope Street | Brewery Square, Dorchester DT1 1GW, England
Region: United Kingdom > England > Dorset > Dorchester
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Dorchester
Price Range: £56 - £103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Dorchester 3*
Number of rooms: 76
Official Description (provided by the hotel):
Far from the madding crowd, but near to all the delights of Dorset, the Premier Inn Hotel Dorchester puts you in the heart of Thomas Hardy country. In the historic town's new Brewery Square development, you'll have business, leisure and heritage right on your doorstep. You could set sail at Olympic watersports venue Weymouth and Portland. Or hang out with the kings of the swingers at Monkey World. And if it's the right time of year, fire up your engine at the Great Dorset Steam Fair. Then retreat to our stylish restaurant, spacious rooms and extra comfy beds. Please note that our car parking is first come first served and limited spacing, park outside reception on arrival and reception can assist you further. Accessible rooms have a low bath with support. Wet rooms with a walk in shower can be allocated on request. Please contact reception with your booking number should you require a wet room. We look forward to seeing you! ... more   less 
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Also Known As:
Premier Inn Dorchester Dorset

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