Stayed for 2 nights the 6/7/9 and 7/7/9 at the Grand Hotel. We had 2 rooms, one single and one twin.
PROS- The twin room was very spacious and had a lot of storage space. The view was also excellent, even though it costed £30 supplement each night. The food was excellent, although very limited as the menu was the same every day and only one special starter, desert and 2 mains were offered.
The gardens and private? beach were gorgeous, and proximity to the bustling town was excellent.
CONS- The hotel decor was very dated although at one point it must have been very grand. The single room was very compact, and there were only 2 drawers under a bedside table. The advertised wifi was only available on the ground floor, although i was able to access the wifi by laying on my bathroom floor!
The bed was extremely uncomfortable, and the mattress was quite lumpy. It was also very difficult to get a good nights sleep, mainly due to the pidgeons that had a nest on the windowsill... coo coo all through the night! . At one point a pidgeon even dared to sit inside the room. I have to admit that bird foeces on the windowsill did detract from the view.
The cleanliness of the bar was quite poor... when sat at the dinner table i looked into my beer glass and saw 4 dead flies... granted, they werent huge flies, but still... it put me off my meal.
The car parking was very cramped and some of the other guests were extremely unhelpful and parked across two spaces. There was also a very worn out car in the car park that had lost a tyre... i wonder how long it had been there...
The shower in the single room was broken, but thankfully, on reporting it to rececption in the morning, it was fixed in the afternoon. On the second day, the shower in the twin room ran hot and cold, and the water was scalding hot.
The reception was poor. One night at returning after 10pm, the front door was open but there was nobody around. I had to go behind the desk to retrieve the key. On checking out, we had to wait no less than 10 minutes to find someone capable of manning the reception, despite ringing the bell 6 times and asking various members of staff for assistance.
On the second last day, the lift broke down on the ground floor. The doors were jammed and we rang the bell. We heard somebody say to the reception staff that the lift was stuck, the doors opened automatically and nobody came to see if we were ok.
All in all, a VERY expensive two night stay. If it hadnt been for the wonderful weather i think we may have returned home.
The hotel is also about as lively as a funeral home, although i shouldnt hold this against it because some people prefer a quieter stay.
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- Also Known As:
- Grand Hotel Swanage Isle Of Purbeck