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“Heavenly views”
Review of The Pines Hotel

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The Pines Hotel
Ranked #3 of 5 Hotels in Swanage
Hemel Hempstead, United Kingdom
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Heavenly views”
Reviewed 25 July 2012

We used to go to the Pines regularly but haven't been for a couple of years.Going in summer there is a mixed age of residents from elderly people , middle aged (that's us!!)young couples and families with young children who were very well behaved.Yes the hotel is dated in some parts but they have done up many rooms which are large and the ones with a balcony have the most superb view of Swanage Bay. Rooms with nice new balcony table and chairs include rooms 1 and 18.The staff are very friendly and have been there for the 8years we have been comming there.Breakfast has a good choice of cold or cooked food and evening meals were really good. The best new thing we found was the free Wifi all over the hotel,particularly in our room as the router was outside it.
Only downside is no duvets , blankets and sheets which in the hot weather we had was a nightmare!
Swanage is a typical seaside place that hadn't changed for years but with a beautiful safe bay to swim in, ice creams and seaside cafes who could ask for more?We will come again and again.

  • Stayed July 2012, travelled on business
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Helpful?
2 Thank violetta1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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401 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (154)
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English first
New forest
Level Contributor
154 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 24 July 2012

This hotel is all about the sea views. It is situated on the cliff edge with the most amazing views, and it wonderful and relaxing to be surrounded by the sea. However the room decor is very dated. We were sadly let down by the breakfast. Although it is served in a room with incredible views, you are rather rudely allocated a table with your room number on it. We were given a table at the back of the room (even though we booked in January!), whilst the rooms with the view were completely empty!

  • Stayed July 2012, travelled as a couple
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Helpful?
Thank OwlNewforest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 23 July 2012

We stayed at the Pines in June 2012. Whilst the view from the family room was panoramic and the staff helpful at the time of the stay, the room smelt of stale urine and the curtains were paper thin, so everyone woke at 4.30 am. There was plenty of hot water, although the room and decor were dated. On the positive side, the breakfast was tasty, well presented and served attentively. Over priced mediocre hotel accommodation, although a lovely geographical area.

  • Stayed June 2012, travelled with family
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Helpful?
Thank 778family04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton
Level Contributor
97 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 17 July 2012

This hotel overlooks the sea in Swanage - and is pretty typical of the hotels near the sea there. The views from the upstairs rooms are usually very good. It is quite expensive given the simple nature of the rooms (although they are clean and acceptable). Breakfast is pretty basic (no vegetarian cooked breakfast in 2012??). As it is an old building you can hear people walking about upstairs - which could trouble some people...

Room Tip: Beware of booking here if you have trouble walking the distance into the main area of Swanage - you...
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Kirkm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, UK
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 13 July 2012

We were visiting Tankfest 2012 at Bovington and stayed in room 38 for two nights arriving Friday 29th June. The Pines is just a few doors up the road from the Grand, where we stayed the previous year, and it was interesting to compare the two hotels. I've posted a review for that one too if you wish to read it. The top of Burlington Road terminates at the Pines car park and, with 42 or so spaces, is far larger than the parking area at the Grand. We managed to get a space every time we needed one although the immediate area is a quiet, tree lined, residential part of town with plenty of on-street parking if the car park is full. Compared with the Grand, the outside of the hotel is fairly bland and functional with none of the Victorian architectural charm of its neighbour. On arrival we got a nice welcome at reception from the friendly staff. The twin room we stayed in was described, at the time of booking, as one with a view of the Purbeck hills. It certainly had a good view of the hills but it also overlooked the car park which took away a lot of the impact. Our accommodation consisted of a small entrance hallway with doors leading off to a double bedroom, a single bedroom and a shower room. We found the room to be very quiet but I'm sure that, if there had been any noise, the entrance hallway with its doors would have helped to mask it. One think I couldn't do is describe the décor as harmonious with its mish-mash of styles which certainly wasn't to my taste. Although in good condition, the white furniture looked cheap and the room, complete with ceiling tiles (which dislodge themselves if you leave the window open when it's windy), felt dated. It lacked a modern and fresh feel and there was the odd stain on the carpet. Even the metal framed windows looked tired. Notably there was a TV in each bedroom although the double room felt a bit cramped. The shower room had no bath and the best use hadn't been made of the space. A vacant area had been left to allow the shower door to open so there was very little space for a wash basin. As a result it was a tiny rectangular affair which was very difficult to wash your face in without getting water on the floor. The shower had a good flow of water but there was an inadequate trickle of hot water from the basin tap. There were ample tea and coffee making facilities in our hallway although the outside of the kettle, near the plug, could have been a bit cleaner. Walking down to reception we passed a communal room with chairs and books which reminded me a bit of an old peoples day centre. The other rooms we saw being cleaned looked to have different layouts so I guess they are all unique and you may well find that a different room gets a review that is totally at odds with my one. We ate breakfast in the large restaurant. Each table has a number that corresponds to a room. If you wanted a sea view whilst eating I'm not sure whether or not you could request a move to another table. There is no buffet and everything is ordered from a menu. If the room had been a little disappointing then we couldn't fault the breakfast experience which had an up-market feel to it. There were plenty of attentive and polite staff on-hand and we were never kept waiting. The cooked breakfast was very well presented and even the ketchup is spooned onto your plate by the waiter/waitress. If I was to stay in Swanage again then I wouldn't rule this hotel out but I would probably have others, including the Grand, further up my list. We had a pleasant stay but I just felt it had a dated feel and, for the price, the room should have been better. Others reviewers, however, may disagree especially if many of the rooms are unique.

  • Stayed July 2012, travelled with friends
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Helpful?
1 Thank Krizz00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cornwall
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 11 July 2012

First views from lounge bar simply stunning.

Hotel is a bit fur coat and baggy knickers mostly nice but all rooms seem to have an office style of false ceiling with large tiled on aluminium frame. Clean and functional ugly as sin and rattle in wind if you leave windows open

We elected to eat in at £35 a head if you choose dishes at additional cost. My advice is don't. Fillet steak seemed to have been broiled rather than fried and was grey all the way through despite asking for medium rare. Lobster was rubbery and pretty tasteless

Breakfast was good but at over £100 pppn it had to be.

Bar was weird experience with bar man disappearing after 10 leaving you to order drinks from reception a pain but we didn't bother

My room had 3 beds - if you find the same try all of them and pick the most comfortable as range of comfort between beds in my room was massive.

Overall lovely view but you pay for it, choose cheaper items on menu and you won't be disappointed but avoid steak unless you like it well dead!

  • Stayed July 2012
    • Value
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Helpful?
2 Thank cornwallgas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 9 July 2012

Traditional hotel just outside Swanage. Rooms adequate, sea view room recommended. Views to the sea are stunning. Good parking, food fine.

  • Stayed June 2012, travelled on business
    • Value
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    • Cleanliness
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Helpful?
2 Thank Dean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Pines Hotel

Property: The Pines Hotel
Address: 34-36 Burlington Road, Swanage BH19 1LT, England
Region: United Kingdom > England > Dorset > Isle of Purbeck > Swanage
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service
Hotel Style:
Ranked #3 of 5 Hotels in Swanage
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Pines Hotel 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Pines Hotel Swanage
The Pines Hotel Swanage, Isle Of Purbeck

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